GBS – Partner Management

Sr. Business Development Manager - Process Automation

Technical Product Owner

Digital Manager

CX/UX Designer

Product Owner

Sr. BD Manager, Process Automation & Energy

Senior Product Manager

Copywriting Specialist

UX Lead

Purpose of the Role: <ul><li>Effective Operational Governance &amp; optimization of the service delivery/quality across GBS towers (RTR, PTP, OTC, HTR) – provided by a mix of inhouse / outsourced workforce – across the AMEA region.&nbsp;</li></ul> Responsibilities: <ul><li>As an instrumental part of the Regional GBS support to the BUs in the region, this position will</li><li>Act as intermediary between GBS Delivery teams &amp; BUs to oversee operational governance and feedback loops&nbsp;</li><li>Identify and lead CI / productivity opportunities in RTR, PTP and OTC processes conducted out of GBS, with inputs gathered from the GBS operations team and/ or onshore Finance teams in Business Units (BUs)</li><li>Leverage best practice and globalized standards from across GBS teams for the AMEA GBS Delivery teams&nbsp;</li><li>Lead GBS related strategic Change Management/ communications BUs</li><li>As the onshore focal for GBS operations/ service delivery quality, this position will support the RDP as:</li><li>Custodian of the regional GBS reporting and deliverables calendar/ cadence</li><li>Work with the GBS teams and BUs to ensure major operations escalations / month-end issues are resolved timely</li><li>Oversight of GBS performance metrics (regional metrics and global 3*3 metrics)</li><li>Regional SOX Focal point across RTR, PTP and OTC processes conducted out from GBS. This includes the scrub / review of the GBS controls documentation, as well as coordinating completion of testing.</li><li>Governance of contract with the BPO Service Provider. This includes Roles &amp; Responsibilities/ Service Level Agreement (SLAs)/ Volume &amp; Resource Capacity/ Change Orders / Monthly Invoicing / IT access requests</li></ul> Interfaces: Stakeholders that this position will need to work closely with include:&nbsp; <ul><li>Onshore Financial Controlling and Procurement teams at the BU, Regional and Global levels</li><li>IT teams at the Regional and Global levels</li><li>Global RTR, STP/PTP and OTC Process Leads</li><li>All GBS Delivery teams supporting AMEA – captive and outsourced</li><li>Global and Regional Internal Controls team</li><li>External statutory auditors and internal auditors</li></ul> Requirements: <ul><li>Bachelor’s degree and 10-15 years of experience in shared services domains, with min of 2 years of experience interacting/ overseeing / performing with outsourced operations teams</li><li>Working operational knowledge of one or more GBS functional domains (RTR, PTP, OTC in particular)&nbsp;</li><li>Proven hands-on experience on implementation of CI / productivity initiatives&nbsp;</li><li>Active experience of working across globally matrixed organizational constructs</li><li>Strong interpersonal and communications skills (both written and verbal) across levels of the organization</li><li>Good project management skills and ability to influence change. Experience presenting results to an executive team</li><li>Strong analytical and problem-solving skills – effectively evaluates information/data to make decisions; able to pin-point and resolve problems at the source; anticipates obstacles and develops plans to resolve</li><li>Motivated Self-starter; able to deal with ambiguities and requires minimal direction to accomplish goals and problem-solve</li><li>Ability to lead and operate across multiple time zones and geographies</li></ul>

Responsibilities: <ul><li>Offering Enhanced Solution Delivery to Process Automation, Power Transmission &amp; Distribution, and Power Generation industries helping customers jumpstart to digital focusing on asset optimization, efficiency and &amp; thereby cost savings.</li><li>Dealing with customers on solutions that have a combination of technology and business process re-engineering that comprises end-end solutions covering IT (CRM platforms, Enterprise Content Management), OT, Security, Cloud Technologies, Data Analytics, and dash-boarding / visualization solutions, Smart Manufacturing/Industry 4.0</li><li>Participating and presenting in industry-specific events while liaising with key stakeholders in Govt sectors and building Go-To-Market plans.&nbsp;</li><li>Assessing future market trends in the industry and offering recommendations and closely working with internal sales to build a healthy funnel of projects.&nbsp;</li><li>Explore AI, Digital Twins, etc. to gain insights and strategic competitive advantage&amp; drive strategic initiatives with large accounts and end-user seminars.&nbsp;</li><li>Closely work with the internal strategic team to support and build eco-system partners to enhance solutions and customer experience.&nbsp;</li><li>Engaging with customers, and consultants, and mapping key stakeholders in an organization to educate and promote company solutions &amp; being a speaker to present company Enhanced Solutions to customers and industry events.&nbsp;</li><li>Managing end-to-end operations in the visualization of the shop floor to ensure enhanced production efficiency, quality, and reduced downtime.&nbsp;</li></ul> Requirements: <ul><li>Education – Degree in relevant discipline with a minimum of 10+ years’ sales experience in the Automation sector.</li><li>Markets – Technically strong and familiar with smart manufacturing that covers – IoT, networking, security, edge, and cloud solutions.&nbsp;</li><li>Should understand the entire automation process from the field to the control center/cloud. Experience in project sales with industry connections at every level with End Users, Consultants, System Integrators, and EPCs.&nbsp;</li><li>Relevant knowledge of field-level process areas in manufacturing will be an added advantage.&nbsp;</li><li>Customers Define our Success – Should be able to independently conduct presentations and should be good at articulating business cases to customers/partners and senior management.&nbsp;</li><li>Organizational leadership skills - aggressive in achieving results, while collaborating and communicating effectively with other members of the team and partners.</li><li>Relevant Industry Experience – Process, Pharma, Metal, Mining, CPG, Cement, and other manufacturing industries.</li><li>Strong connections with consultants will be an added advantage.&nbsp;</li><li>Must have connections with C-level executives at the end-user level.&nbsp;</li><li>Should have connections with major SIs and EPC contractors in this space.&nbsp;</li><li>A good social network will be preferred.</li></ul>

The Role:Our Product team is seeking a Technical Product Owner with a passion for innovation and a dedication to delivering high-quality, differentiated data solutions within our clients integrated risk platform. At the core of our client's mission is the commitment to building a productive, safe, and sustainable world through innovative products and services. By seamlessly integrating domain expertise, data, and design, we tackle our customers' most pressing challenges, delivering solutions that make a difference every day.Are you driven to address complex analytics challenges in risk and compliance? Are you eager to collaborate with leading domain experts to overcome the data obstacles our customers encounter as they strive to decarbonize their operations? Are you passionate about developing actionable insights that enhance workplace safety?Responsibilities:You will collaborate closely with the Product Manager to lead the strategic development of the data platform roadmap, ensuring it is fully aligned with the company's overarching objectives.Cultivate strong partnerships with stakeholders across multidisciplinary engineering teams and departments, gathering critical requirements and designing innovative solutions.Utilize your deep expertise in data engineering to align technical capabilities seamlessly with business objectives.Take full ownership of the backlog for the data platform, prioritizing and managing it to ensure that all deliverables are strategically aligned and executed effectively.Develop detailed user stories and facilitate backlog refinement sessions to guarantee clear communication and alignment within the team.Maintain a strong grasp of emerging technology trends and developments, offering informed recommendations to elevate the platform's technical capabilities.Champion an agile mindset that extends beyond traditional frameworks, fostering an environment where engineering and product teams are empowered and operate autonomously.Leverage your experience within technical organizations to make strategic decisions regarding build-versus-buy scenarios.Contribute to the maintenance of comprehensive product and technical documentation, ensuring clarity and accessibility for both internal and external stakeholders.Requirements:University degree in Computer Science, Mathematics, Physics, or a related area Deep interest in Product Management, ideally with at least 2+ year experience working as a Technical Product Manager and/or Product Owner. Data engineering background with at least 3+ years working as a Software Engineer and/or Data EngineerExcellent communication skills, with the ability to understand stakeholder requirements clearly and translate this to the technical teams. Ideally, experience working with Azure Services and big data frameworks/tools.Solid understanding of how to build a modern and scalable big data systems.Has user-centric design mindset.Is comfortable working in an agile environment.Strong interpersonal and communication skills.Adaptable to an ever-changing development environment.Strong work ethic & high degree of integrity.

Responsibilities:Define digital strategy, as an element of the overall marketing strategy and plan, follow up on execution in marketsDeploy digital maturity roadmap, KPIs and dashboardDeploy digital 360 user journey, segmentation based on behavior signals, and implement user experience innovation to drive business goalsApplication governance (social, web, analytics, rating and review, capability, etc.)Participate in agency meetings. Ensure their deliverables are on-time, on-brief and within budget Synergize digital agencies in market, with particular focus on remuneration model and value for moneyIn charge of digital budget managementLead eCommerce marketing planning and joint business plan with strategic partnersLead paid media transformation, improve media process and capabilityLead CRM and omni-channel marketing with personalized experienceProvide guidance on commercial launch and always-on digital campaignsRequirements:Passionate about delivering simply outstanding digital consumer experiences.Extensive experience in digital marketing in social media, paid media, web user experience, digital campaign, consumer lifecycle management.Experience in working with ecommerce key players such as Lazada, Amazon, etc.Strong project management skills with the ability to lead multiple complex projects in a fast-paced, deadline-driven environment with multiple stakeholders.Ability to think in a creative and strategic way, but adept at delivering operationally.Excellent communication and interpersonal skills with the ability to influence stakeholders at all levels across regions and functions.Ability to learn fast and adapt well in unfamiliar situations.Strong analytical skills and data-driven thinking. Proven practical experience in applying digital testing/experimentation methodologies and optimization strategies.Qualification:University degree in Marketing/Digital Marketing or related area8+ year professional experience in digital marketing experienceFluent in English (oral & written)

The role:Our client is looking for an experienced CX/UX designer based in Hoevalken on a hybrid basis. You must have worked with corporate and complex products and have deep familiarity with concepts like Lean Product, Lean UX, User-centered design. You will solve intuitive solutions while collaborating in a diverse international team.Your mission will be to immerse yourself in our customers' journeys, comprehensively mapping out their workflows while staying ahead of the dynamic trends in the Tax and Accounting industry across Europe.Responsibilities:You will convert complex business and customer requirements into actionable strategies and turn these into useful and usable designs.You’ll be Communicating complex problems and their solutions in a clear and convincing manner adjusting to your audience.Promote the necessity of user research, discovery, and a lean approach to product development.You will collaborate with user researchers to gain insights and translate these into viable solutions.Conduct usability testing to validate the solutions your team has found.Coordinate with stakeholders across disciplines and country borders to ensure transparency of your work and create consensus.Drive the efficiency of the design process in your own team and impact the way of working across other European design teams.Requirements:You must be highly skilled in finding simple design solutions to tricky workflow problems.You will have to be familiar with a variety of research methods and can promote the right approach for the right context.You must have be experienced in collaborating in cross-functional and international teams.You must be deeply familiar with concepts like Lean Product, Lean UX, User-Centered Design, Jobs to be Done, etc.You must be fluent in English, both written and spoken.You are an expert in using common design tools such as Figma.Comfortable with taking initiative in an agile corporate context.

The Role:We are looking for a product owner for our client based in Hasselt on a hybrid basis (2 days a week).You will be working for the tax & accounting Software Business Unit which develops and sells products for tax and accounting professionals.Our client offers a whole range of different software solutions: ERP software; accounting, financial and tax advice and office management software.Responsibilities:As a Product Owner, you will make an important contribution to the transition of our software products.You ensure that the product delivered by the team has optimal business value:You will shape the Product Backlog, in collaboration with Product Management, to ensure that the products are developed in line with the product vision and our strategic roadmap.Contributes to ideation, analysis and review sessionsYou ensure that the needs of the customers are paramount during product development.You are responsible for the daily follow-up of the transition of the product.You will ensure good coordination between the teams to ensure efficient deployment of new products and new features and to be able to provide customer-oriented second-line support.You will follow up on customer cases, coordinate detailed functional and business analyses, and provide recommendations for solutions.You ensure that the product strategy/vision is executed and supported by all departments of our client.You will provide user documentation for newly developed features and products and support the maintenance of user documentation for existing products.Requirements:You have a Master's level of thinking or you are equivalent through experience.You have min. 3 to 5 years of experience in a similar role.You have experience with customer-oriented software developmentYou are familiar with the scrum method and with working within an Agile context.You have experience in a financial and/or tax environmentCustomizableYou can use your analytical and communication skills in a problem-solving environmentYou have strong organizational skills and you are able to set priorities and translate them into a scheduleThanks to your leadership, you are able to optimize team results.You are fluent in Dutch and can also express yourself fluently in English (speaking and writing)

Responsibilities:Offering Enhanced Solution Delivery to Process Automation, Power Transmission & Distribution, and Power Generation industries helping customers jumpstart to digital focusing on asset optimization, efficiency and & thereby cost savings. Dealing with customers on solutions that have a combination of technology and business process re-engineering that comprises end-end solutions covering IT (CRM platforms, Enterprise Content Management), OT, Security, Cloud Technologies, Data Analytics, and dash-boarding / visualization solutions, Smart Manufacturing/Industry 4.0 Participating and presenting in industry-specific events while liaising with key stakeholders in Govt sectors and building Go-To-Market plans. Assessing future market trends in the industry and offering recommendations and closely working with internal sales to build a healthy funnel of projects. Explore AI, Digital Twins, etc. to gain insights and strategic competitive advantage & drive strategic initiatives with large accounts and end-user seminars. Closely work with the internal strategic team to support and build eco-system partners to enhance solutions and customer experience. Engaging with customers, and consultants, and mapping key stakeholders in an organization to educate and promote Company solutions & being a speaker to present Company’s Enhanced Solutions to customers and industry events. Managing end-to-end operations in the visualization of the shop floor to ensure enhanced production efficiency, quality, and reduced downtime. Requirements:Education – Degree in relevant discipline with a minimum of 10+ years’ sales experience in the Automation sector. Markets – Technically strong and familiar with smart manufacturing that covers – IoT, networking, security, edge, and cloud solutions. Should understand the entire automation process from the field to the control center/cloud. Experience in project sales with industry connections at every level with End Users, Consultants, System Integrators, and EPCs. Relevant knowledge of field-level process areas in manufacturing will be an added advantage. Customers Define our Success – Should be able to independently conduct presentations and should be good at articulating business cases to customers/partners and senior management. Organizational leadership skills - aggressive in achieving results, while collaborating and communicating effectively with other members of the team and partners. Relevant Industry Experience – Process, Pharma, Metal, Mining, CPG, Cement, and other manufacturing industries. Strong connections with consultants will be an added advantage.Must have connections with C-level executives at the end-user level.Should have connections with major SIs and EPC contractors in this space.A good social network will be preferred. 

Responsibilities:Define and Build the next generation of AI-driven experiences at our client working across our data platform teams and operating as a key driver of our AI product strategyDrive product and platform vision and create capabilities that add value to both merchants and consumers. Identify new unmet opportunities and gaps in the portfolio by analyzing the market and ecosystem.Collaborating cross-functionally in defining the personalization opportunities across the consumer journey, and define best in class personalization experiences for our client consumers globally.Evangelize, Communicate, and Influence, by driving alignment on vision, roadmap, investment needs, risks, and opportunities with large cross-functional teams, and leaders, including C-level executives.Develop experiments playbook so our models and teams are constantly learning and developing and evangelizing a strong point of view on how to improve KPIs.Execute with excellence in a cross-functional setting, building strong relationships with key stakeholders (data engineers, software engineers, product analytics, merchant tech and other business teams).Run lean experiments to learn and develop a strong point of view on how to improve KPIsDefine and develop closely with Data Science and Platform leadership the core data products needed to power personalized experiences.Define and measure key AI Platform performance indicators to evaluate and understand product value, performance and compute costs.Identifying new opportunities based on research, industry trends, and best practices, driving innovation and platform improvements.Deliver results. Own business outcomes and be responsible for hitting experience and revenue targets.Requirements:2+ years of experience in AI Product Development4+ years of experience in Product Management, with demonstrated success in launching and scaling multiple 0-1 products.Technical and business acumen with Identity, Data Normalization, Data usage limitation, and AI-driven personalization product background are critical along with demonstrated experience in defining and driving transformation initiatives.Experience inspiring and mobilizing all levels of the organization with your product vision, data-centric thinking, and customer/developer passion.Being comfortable in navigating ambiguity and establishing an iterative roadmap and experimentation culture.Defining the product and customer experience with high-quality business requirements and user stories while managing the scope of each product release and refining the technology architecture and scalability for the use case.Helping the teams move forward swiftly with rigor, speed, and transparency in decision-making.Removing roadblocks, setting a consolidated vision, and collaborating with excellence across all functions is critical.MBA or Masters in STEM fields.Highly skilled problem-solving and technical skills. Demonstrate a tech-savvy approach and love to stay on top of industry trends.Excellent and effective interpersonal and communication skills (written, verbal, and listening).Self-starter who doesn’t hesitate to proactively approach learning fastSkilled at working with cross-functional groups and matrix organizations in multiple geographies to manage multiple projects simultaneouslyExperience in areas like e-commerce, checkout, payments, and/or risk domain - a plus.

Responsibilities:Content Strategy and Planning:Develop and implement a content strategy that aligns with Saudia’s business goals and user needs.Conduct content audits and gap analyses to identify areas for improvement.Create detailed user personas and content maps to guide content creation.Content Creation and Optimization:Write clear, concise, and engaging content for the website and app in both Arabic and English.Create and manage multimedia content, including images, videos, and infographics.Develop interactive tools and features to enhance user engagement.Optimize content for search engines (SEO) and ensure it meets accessibility standards.Content Management:Collaborate with the Content Management System team (CMS) to manage and update content efficiently.Ensure consistency in tone, style, and terminology across all content.Implement best practices for content maintenance, including regular reviews and updates.User Experience and Design:Collaborate with UX/UI designers to create user-friendly designs and layouts.Collaborate with UX/UI designers to develop wireframes, prototypes, and visual designs to test and refine the user experience.Ensure all content is accessible and adheres to WCAG guidelines.Testing and Validation:Conduct rigorous testing of content in lower environments before going live.Collaborate with QA teams to identify and fix issues.Validate that all content meets quality, accessibility, and performance standards before production deployment.Analytics and Continuous Improvement:Use tools like Google Analytics to monitor content performance and user behavior.Collect and analyze user feedback to identify areas for improvement.Regularly review and update content based on data insights and user feedback.Requirements:5+ years of experience in content design, digital marketing, or a similar role.Strong writing and editing skills with a focus on web content.Experience with SEO, UX/UI design, and content management systems.Proficiency in analytics tools (e.g., Google Analytics) and accessibility standards (e.g., WCAG).Bilingual in Arabic and English.

Responsibilities:Orchestrate all UX activities to drive the development of our digital solutions ensuring valuable, desirable and intuitive experiences.Mentor and guide product owners, scrum masters, and development teams in embracing user-centered design methodologies, fostering effective collaboration to deliver business value aligned with user needs.Collaborate effectively with cross-functional teams, including product managers, product owners, engineers, and other stakeholders.Communicate design concepts and rationale clearly to both technical and non-technical audiences.Develop and articulate a comprehensive UX strategy that aligns with the company's overall vision and goalsElevate the overall maturity level of UX practices, consistently monitoring usability performance across digital platforms.Provide training and guidance to team members, ensuring they possess the necessary skills and knowledge to deliver outstanding user experiences.Demonstrate expertise in designing user experiences for various devices across diverse digital environmentsFamiliarity with agile delivery methodologies and experience in fast-paced, iterative development cycles.People leadership, building and growing the team’s skills, professional development, performance and growth.Requirements:Bachelor’s or Master’s degree in a relevant field such as Human-Computer Interaction, Design, or a related discipline. 8+ years of experience in UX/UI design, with a proven track record of successfully leading design teams.Strong understanding of user-centered design principles and best practices.Excellent communication, collaboration, and presentation skills.Experience with agile development methodologies.

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43 user interfaces Jobs found

GBS – Partner Management

Sr. Business Development Manager - Process Automation

Technical Product Owner

Digital Manager

CX/UX Designer

Product Owner

Sr. BD Manager, Process Automation & Energy

Senior Product Manager

Copywriting Specialist

UX Lead

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43 user interfaces Jobs found

GBS – Partner Management

Sr. Business Development Manager - Process Automation

Technical Product Owner

Digital Manager

CX/UX Designer

Product Owner

Sr. BD Manager, Process Automation & Energy

Senior Product Manager

Copywriting Specialist

UX Lead

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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Contact Us

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WhiteCrow is on a mission to connect companies with the best talent across the globe.