Service Delivery Manager

Data & Business Intelligence Analyst

Senior Frontend Engineer

Sr. Analyst – Enterprise Systems

Sales Manager

Senior Finance Analyst

Business Intelligence Developer

Lead Scrum Manager

Systems Engineer

Regulatory and Wellbeing Affairs Assistant Manager/Specialist

Responsibilities: Manage Relationship with business on Run service: <ul><li>In charge of Run activities for applications or services and conduct business review with business representatives</li><li>Manage escalation from business teams and ensure business continuity and follow till closure</li><li>Manage dependencies and trigger hierarchical escalation protocol as needed ("pending by user, awaiting vendor status" tickets etc.)</li><li>Own critical outbound communications from IT with business</li><li>Conduct or collaborate with BRM for demand management for minor evolutions in alignment with build teams</li><li>Track and ensure business satisfaction and take necessary action to improve CSAT progressively</li><li>Contribute to larger community of SDM and ITSM Process Owner.</li><li>Onboard other scope into service as the organization is moving to Platform organization.</li></ul> Monitor and control service delivery: <ul><li>Take ownership of major incidents, ensuring coordination of resolving parties, effective communication to stakeholders and post incident review</li><li>Review ticket backlog (especially aging tickets) on regular basis and prioritize as per SLA commitments when applicable</li><li>Track, analyze and report metrics (SLA and KPI) and take corrective actions as needed for service excellence</li><li>Work with Application management service partner to generate actionable insights to improve system availability and performance</li><li>Ensure Knowledge Mgmt. and build to run practices are followed and regularly conduct audits</li><li>Recommend, monitor, and ensure continuous improvement activities are delivered by AMS teams</li><li>Increase the ITIL compliance for all services delivered by teams (incident, problem, change.)</li><li>Review global process KPIs using power BI dashboard for process excellence and draft process improvement suggestions</li><li>Lead change management including process governance, CAB &amp; quality control.</li></ul> Requirements: <ul><li>High level of business orientation</li><li>Proactive and process mindset</li><li>Solid IT process knowledge with very good ITIL understanding</li><li>Practical knowledge and experience on IT process development and service roll outs</li><li>Strong experience in supplier collaboration with offshoring model (located in India)</li><li>Demonstrated ability to communicate effectively with different stakeholders (both written and oral).</li><li>Ability to operate in a large and complex organization which is transformation to become more professional.</li><li>Strong Change Management skills</li><li>Excellent problem solving &amp; team collaboration skills</li><li>Experience on SAP function modules (FICO, SD, MM, WM)</li><li>Proven 6+ years working experience as an IT service delivery manager or coordinator</li><li>Knowledge of IT Service Management ITIL EXPERT certification will be appreciated)</li><li>Proven track record in IT/IS Project Management (PMI, Prince 2 certification will be appreciated) including coordination of various teams and service providers</li><li>Experience on SAP (SRM, ABAP, GRC)</li><li>Proficiency in using ServiceNow, PowerBI</li></ul>

Responsibilities: <ul><li>Dashboard Design and Development: Design, develop, and maintain interactive and user-friendly dashboards in PowerBI and Looker, focusing on clarity, performance, and data accuracy.&nbsp;</li><li>Data Lake Integration: Connect to and leverage data from various data lake sources on GCP, ensuring seamless data flow for visualization purposes.&nbsp;</li><li>Semantic Model Development: Develop and maintain robust semantic models in Looker (LookML) and PowerBI, ensuring data consistency, accuracy, and ease of use for reporting and analysis. This includes defining dimensions, measures, relationships, and calculations.&nbsp;</li><li>Machine Learning and GenAI Visualization: Create compelling visualizations to effectively communicate the results, performance, and insights derived from machine learning models and GenAI applications. This may involve visualizing model predictions, feature importance, natural language processing outputs, and other relevant data.&nbsp;</li><li>GCP Expertise: Utilize your strong understanding of GCP services to access, process, and prepare data for visualization. This may involve working with services such as BigQuery, Cloud Storage, and potentially data engineering pipelines built on GCP.&nbsp;</li><li>Collaboration: Partner closely with data scientists, data engineers, product managers, and business stakeholders to understand their data visualization needs and translate them into effective visual solutions.&nbsp;</li><li>Requirements Gathering: Elicit and document visualization requirements from various stakeholders, ensuring alignment with business objectives.&nbsp;</li><li>Performance Optimization: Optimize dashboard and visualization performance to ensure fast load times and efficient data rendering.&nbsp;</li><li>Data Quality Assurance: Ensure the accuracy, consistency, and reliability of data presented in visualizations.&nbsp;</li><li>Best Practices and Standards: Establish and enforce data visualization best practices and standards across the organization.&nbsp;</li><li>Training and Support: Provide guidance and support to other team members on data visualization tools and techniques.&nbsp;</li><li>Continuous Learning: Stay up to date with the latest trends and advancements in data visualization, PowerBI, Looker, GCP, and related technologies, particularly in the context of AI/ML.&nbsp;</li></ul>&nbsp;Requirements: <ul><li>Bachelor’s or master’s degree in computer science, Data Science, Statistics, Information Systems, or a related field.&nbsp;</li><li>Minimum of 3 years of experience as a Visualization Expert, Data Visualization Engineer, or a similar role.&nbsp;</li><li>Proven expertise in designing and developing interactive dashboards and reports using PowerBI and Looker.&nbsp;</li><li>Strong experience in connecting to and working with data lakes, preferably on the Google Cloud Platform (GCP).&nbsp;</li><li>Solid understanding and hands-on experience in developing semantic models, particularly with LookML in Looker and data modeling within PowerBI.&nbsp;</li><li>Preferable experience in creating visualizations specifically for machine learning and GenAI applications, understanding the nuances of presenting model outputs and insights.&nbsp;</li><li>Proficiency in SQL for data extraction and manipulation.&nbsp;</li><li>Familiarity with data warehousing concepts and data modeling techniques.&nbsp;</li><li>Experience with data preparation, ELT (preferred) / ETL processes.&nbsp;</li><li>Strong analytical and problem-solving skills with the ability to interpret complex data.&nbsp;</li><li>Excellent communication and presentation skills, with the ability to convey technical information to both technical and non-technical audiences.&nbsp;&nbsp;</li><li>Ability to work independently and collaboratively in a fast-paced environment.&nbsp;&nbsp;</li><li>Strong portfolio showcasing your data visualization skills and experience.&nbsp;</li></ul>

Responsibilities: <ul><li>Create and implement interactive, user-friendly, and visually appealing user interfaces (UIs) for web applications.</li><li>Develop robust front-end architectures, write high-quality code, and perform code reviews to maintain standards.&nbsp;</li><li>Ensure applications are fast, responsive, and scalable across various devices and platforms by optimizing loading times and performance.&nbsp;</li><li>Research, evaluate, and adopt new front-end technologies and frameworks (Angular, React) to keep products at the groundbreaking.&nbsp;</li><li>Collaborate with our team to create user-friendly web3 applications.</li><li>Develop responsive and intuitive UIs with React, Next.js, HTML, CSS, and JavaScript/TypeScript.</li><li>Work with WAGMI, Viem to interact with smart contracts.</li><li>Work with Redux and/or MobX for smooth state management.</li><li>Work with REST APIs and GraphQL for backend communication.</li></ul> Requirements: <ul><li>Proven experience as a senior frontend engineer, with a track record of delivering high-quality web applications.</li><li>Strong proficiency in JavaScript/TypeScript languages.</li><li>Expertise in frontend frameworks: Angular and/or React.</li><li>Hands-on experience with RxJS library and state management systems: NGRX, NGXS.</li><li>Experience in writing and support unit tests (Karma, Jasmine, Spectator).</li></ul>

Responsibilities: <ul><li>Configure, implement, enhance, support, and test applications supporting global SAP Finance functions.</li><li>Develop and improve a new global SAP S4 template, with a rollout planned over the next 3–5 years.</li><li>Participate in SAP implementation projects, focusing on Finance and Controlling areas and integration points with logistics modules (SD/MM/PP).</li><li>Prepare and execute master data and transactional data migration activities.</li><li>Define Finance data standards and governance rules.</li><li>Provide training to business and project teams as required.</li><li>Identify, evaluate, and implement opportunities to improve systems and procedures, including documenting business requirements, designing, and implementing solutions.</li><li>Prepare development specifications and collaborate with technical experts to design and test new programs or changes to existing programs. Serve as a project lead on SAP projects as required.</li><li>Work closely with all levels of staff within shared service finance and Business Unit (BU) controlling organizations.</li><li>Collaborate with the external AMS provider to continuously improve services for our client SAP ECC platforms and S4 system.</li></ul> Requirements: <ul><li>Bachelor’s degree in Computer Science, Information Systems, Business Administration with a Finance concentration, or equivalent experience.</li><li>Experience in SAP S4 with a complete project cycle.</li><li>Experience in SAP ECC Finance and Controlling.</li><li>Ability to work independently while meeting shifting deadlines.</li><li>Strong interpersonal skills to interact with staff and management at various levels.</li><li>Ability to understand and translate business needs into technical solutions.</li><li>Project management skills.</li><li>Strong analytical skills to investigate user issues and provide resolutions.</li><li>Ability to adapt to changing user requirements and business environments.</li></ul>

Responsibilities: Key Activities:&nbsp; <ul><li>Selling products by establishing contact and developing relationships with prospects.</li><li>Comprehensive understanding of customers’ market dynamics, segments and trends.</li><li>Engage with our Key Accounts at all levels.</li><li>New business lead generation.</li><li>Business prospecting and targeting.</li><li>Identification of new opportunities to deliver revenue and profitability growth.</li><li>Manage Sales process from enquiry through qualification to order completion.</li><li>Build strong and long-lasting customer relationships and understand their needs.</li><li>Management of sales pipeline through Opportunity Pipeline Tracker.</li><li>Support global commercial teams on deployment of regional, key account management strategies.</li></ul> Sales Planning and Market Development&nbsp; Key Activities:&nbsp; <ul><li>Develop and implement sales plan.</li><li>Effective customer preparation.</li><li>Delivery of market segmentation matrix.</li><li>Pitching relevant products to customers.</li><li>Support customer forecasting process with other sites.</li><li>Drive new products/solutions with innovation team from the market insights and customer needs gathered.</li><li>Attendance of Regional Sales meetings.</li></ul> Performance Management&nbsp; Key Activities:&nbsp; <ul><li>Continuous review of market performance versus the annual plan with creation of action plans to address areas of under-performance, driving new activity.</li><li>Market trend analysis and competitor activities within the region.</li><li>Pro-actively act from “Voice of the Customer” survey.</li><li>Tracking performance through Salesforce.com.</li></ul> KPI’s: Market sales and profitability versus plan and prior year. Customer feedback from VOC survey. Sales pipeline conversion rate. Sales growth&nbsp; Requirements: <ul><li>Degree (Accounting, Engineering, Business and Marketing majors strongly encouraged).</li><li>5-7 years of experiences in the relevant industries.</li><li>Experience in ERP systems (e.g. IBM Cognos), database management and advanced Excel / Access user</li><li>Strong analytical skills with attention to details.</li><li>Energetic self-starter possessing self-confidence and maturity</li><li>Excellent presentation skills.</li><li>Excellent verbal, writing and listening skills.</li><li>Strong negotiation skills to close deals under time and pressure.</li><li>Passion for sales and business growth Project management skills.</li><li>Highly self-motivated, ambitious, resourceful and driven.</li><li>Capable of working under pressure.</li><li>Strong sense of prioritization with the ability to quickly move from one task to another.</li><li>A flair for innovative business proposals.</li><li>Good understanding of business processes, including sales, supply chain and customer service.&nbsp;</li></ul>

Responsibilities: <ul><li>Monitor closing, forecasting, and budgeting process to ensure timely submission from&nbsp;</li><li>plants and smooth management review&nbsp;</li><li>Consolidate and review financial reporting package from plants including P&amp;L, B/S and FCF&nbsp;</li><li>Prepare comprehensive financial reports, including presentations to senior management.&nbsp;</li><li>Conduct sensitivity analyses to assess the impact of different scenarios.&nbsp;</li><li>Conduct variance analysis to compare actual results against budget or forecast.&nbsp;</li><li>Track and drive performance achievement of cross function team&nbsp;</li><li>Conduct sensitivity analyses to assess the impact of different scenarios.&nbsp;</li><li>Prepare market analysis reports for Management&nbsp;</li><li>Support Accounting functions as needed for the region&nbsp;</li><li>Act as business partner and provide financial support and advice for decision making&nbsp;</li><li>Provide finance system user support&nbsp;</li><li>Track global intercompany matching and data tie-outs between various systems&nbsp;</li><li>Build up long range planning to provide volume and sales trend of current and potential programs&nbsp;</li><li>Master LRP and Hyperion systems to support Asia users&nbsp;</li><li>Conduct system trainings to colleagues&nbsp;</li><li>Conduct ad-hoc financial analysis to support special projects and strategic initiatives.&nbsp;</li><li>Other Ad-hoc work requested by superiors&nbsp;</li></ul> Requirements: <ul><li>Bachelor’s degree in Accountancy&nbsp;</li><li>Must be ACCA certified&nbsp;</li><li>5-7 years related working experience in MNCs from manufacturing industry (Auto&nbsp;</li><li>Industry/Big 4 experience is a plus)&nbsp;</li><li>Minimum 2 years’ solid experience in financial planning &amp; analysis role.&nbsp;</li><li>Strong sense of ownership; can work under pressure.&nbsp;</li><li>Fluent in both oral and written English.&nbsp;</li><li>Speaks and reads Mandarin&nbsp;</li><li>Expert level proficiency with Microsoft Office (Excel, PowerPoint, Outlook).&nbsp;</li><li>High level of accuracy and attention to details</li></ul>

Responsibilities: <ul><li>Client is seeking a skilled Business Intelligence Developer to design, build, and maintain enterprise-scale data products and data sources using platforms like Tableau and Streamlit.</li><li>The ideal candidate will be a detail-oriented developer with strong technical skills who can translate business requirements into robust analytical solutions.</li><li>This role requires a mixture of business acumen and technical expertise, along with an ability to build strong partnerships and collaborate to solve problems.</li><li>Design, develop, and maintain interactive data products and reports in Tableau, Streamlit, and other BI tools.</li><li>Build and optimize data sources, ensuring data integrity and performance at enterprise scale</li><li>Collaborate with business stakeholders to gather requirements and translate them into technical specifications.</li><li>Develop scalable data product solutions that can accommodate growing user bases and data volumes.</li><li>Implement best practices for data product design, data modeling, and visualization techniques.</li><li>Monitor data product performance and user adoption, making improvements as needed.</li><li>Maintain documentation for data products, data sources, and development processes.</li><li>Troubleshoot and resolve technical issues with existing data products and data connections.</li><li>Support data governance initiatives by ensuring consistent data definitions and calculations across reports.</li><li>Participate in code reviews and maintain version control for BI development projects.</li><li>Stay current with BI tool updates and emerging visualization technologies.</li><li>Provide technical support to end users and assist with data product-related questions.</li><li>Contribute to the development of reusable components and templates for efficiency gains.</li></ul> Requirements: Qualifications <ul><li>3+ years in the data space as an analyst, engineer, or equivalent.</li><li>3+ years experience designing, implementing, operating, and extending enterprise dimensional models.</li><li>3+ years working with a large-scale data warehouse, preferably in a cloud environment.</li><li>3+ years of hands-on experience developing data products and reports in Tableau, including advanced calculations, parameters, and complex visualizations.</li><li>Experience with Streamlit or similar Python-based data product frameworks.</li><li>Experience with modern data stack technologies including cloud data warehouses (AWS/Snowflake) and ELT tools.</li><li>1+ years maintaining a project workstream to identify tasks, milestones, and deliverables.</li><li>Bachelors degree in Computer Science, Information Systems, Mathematics,</li></ul>

Responsibilities: <ul><li>Understands Agile and relevant frameworks (e.g., scrum) to maximize the success of the squad.&nbsp;</li><li>Possess a comprehensive understanding of Agile tools, techniques, principles and values and apply this knowledge to the squad.&nbsp;</li><li>Coach PO and squad to maintain a healthy and prioritized backlog with refined user stories.&nbsp;</li><li>Successfully balance delivery timeframes and continuous iteration so that customer feedback is always incorporated.&nbsp;</li><li>Participate in Scrum of Scrums sessions to ensure the Squad and the others in the Tribe are aligned on priorities, dependencies, and timelines.&nbsp;</li><li>Create a safe environment for all ceremonies to encourage active participation from all squad members.&nbsp;</li><li>Facilitate and mediate conflicts within the squad and Reporting&nbsp;</li><li>Ensure accurate and transparent communications to stakeholders with concise metrics and updates on progress, risks, and impediments.&nbsp;</li><li>Supports Product Owner on release planning.&nbsp;</li><li>Coordinate movement of code between Development, Testing, UAT and Production environments and a related planning, resourcing, and scheduling activities.&nbsp;</li><li>Managing and delivering projects to specifications using a defined development process and delivering within budget and timeline.&nbsp;</li><li>Build meaningful relationships with squad members and resolve most issues leveraging your rapport and trust with squad members.&nbsp;</li><li>Accept change and use it to drive continuous learning and process improvements within the squads.&nbsp;</li><li>Continuously seek and act on feedback received to bring about positive changes. Servant Leadership&nbsp;</li><li>Understand both the squad’s overall capacity and impediments that impact individual members of the squad. Work to create a team culture that values sustainable execution by not over-committing.&nbsp;</li><li>Coach the squad to provide input for squad level decision making to achieve a common goal.&nbsp;</li><li>Identify and work to resolve mindset impediments as they arise.&nbsp;</li></ul> Requirements:﻿ <ul><li>6+ years of experience as a Scrum Master.</li><li>Previous software development lifecycle experience.</li><li>Familiarity with diverse technologies and platforms.&nbsp;</li><li>Familiarity with Agile techniques and tools - Scrum, Kanban, Jira, etc</li></ul>

Responsibilities:&nbsp; <ul><li>Provide application L1/L2 support and system checks (CPU, disk usage, logs, services).</li><li>Troubleshoot and resolve system and application issues, and provide on-site technical support to ensure timely resolution and minimal disruption to business operations.</li><li>Monitor application health and system alerts, escalating issues as needed.</li><li>Log incidents and service requests in the ticketing system, ensuring timely resolution.</li><li>Coordinate with L3 teams and vendors for issue escalation and follow-up.</li><li>Perform routine maintenance tasks, such as application updates, patching, and backups.</li><li>Maintain clear documentation of issues, fixes, and procedures.</li><li>Participate in system testing, deployment, and post-deployment support activities.</li><li>Assist in user access management and configuration tasks.</li></ul> Requirements: <ul><li>Diploma/Degree in Electrical Engineering, Computer Science, Communications Engineering or equivalent.</li><li>Minimum 2 years in application maintenance, support or server infrastructure setup.</li><li>Experience participating in Kubernetes cluster projects, with proficiency in using relevant commands to check application logs.</li><li>Experience with at least two of the following Virtualization Technology/Platforms: VMware, Xen, KVM, OpenStack, Cloud Stack, Azure Stack.</li><li>Experience with cloud orchestration, configuration management and auto-scaling techniques.</li><li>Thorough knowledge of networking, routers, switches, and WiFi setup.</li><li>Hands on experience in deploying ceph using different file system such as object storage, rbd, cephfs storage.</li><li>Good knowledge of storage technologies, such as NAS, SAN, SDS.</li><li>Experience with automation tools such as Salt/Chef/Puppet/Ansible.</li><li>Experience with load balancing setup for TCP/IP, HTTP, DNS, routings.</li><li>Experience in using software version control.</li><li>Knowledge of IT security standards, for instance from CIS or IM8.</li><li>Experience in IT security policy management and enforcing IT security.</li><li>Knowledge of computer hardware components and ability to restore faulty servers to working condition.</li><li>Experience in coding or scripting languages such as bash, windows batch script, powershell, perl, python, etc.&nbsp;</li></ul>

Responsibilities: Regulatory Support: Innovation:&nbsp; <ul><li>Work closely with R&amp;D and business partners regarding regulatory matters.&nbsp;</li><li>Work closely with Product development, marketing, legal and all relevant teams to ensure local regulatory and external requirements, restrictions and risks are identified, accurate, relevant and timely input given to innovation projects. (These could be in areas of claims, labelling, permitted additives/formulations, new product regulations.)</li><li>Performs regulatory compliance assessments for the markets of scope.</li><li>Performs technical registrations across markets of scope through preparing registration files and applying at the government bodies responsible for registration.</li></ul> Advocacy: <ul><li>Understands external environment and regulatory developments, supports building lobbying plans, advocacy priorities and actions aligned with relevant interfaces (legal, R&amp;D.)</li><li>Provides RA input on the topic and helps to implement the communication plan with other functions locally.</li><li>Implement advocacy plans for regulatory changes or new product regulations.</li><li>Represent the function in external platforms on technical issues, lobby activities and approvals to support aligned and agreed lobby/advocacy topics.</li></ul> Wellbeing Support: <ul><li>Propose / calculate the nutrition facts of recipes/breakfasts/snacks with our products, comparison with other traditional options.</li><li>Assist in compliance with nutrition regulations and self-governance, localization of substantiation for claims (TV, print, web, POS).</li><li>Management of a nutrition database of products in the region, populating it with renovations and innovations</li></ul> Requirements: <ul><li>A Scientific degree (Pharmacy, Science.), a nutrition degree is a plus.</li><li>Should have a minimum of 1-3 years of experience in Regulatory Affairs/Nutrition Function in a Food Industry.</li><li>Ability to be a team player in support of the team and the business.</li><li>Ability to organize and coordinate</li><li>Ability to work in a high-pressure environment with tight deadlines</li><li>Analytical thinking with the ability to plan, prioritize and deliver results&nbsp;</li><li>Knowledge of the health agenda in food and nutrition and awareness of key players in the Reg and wellbeing debate&nbsp;</li><li>Commercial interest with the ability to demonstrate a committed approach to delivering for the customer and consumer.</li><li>A confident communicator capable of presenting.</li><li>Good Language Skills / Vocabulary in written and spoken English and preparation of Techno legal drafts.</li><li>Any other languages like French is a good to have.</li></ul> Work Environment: <ul><li>Based in Cairo.</li><li>Internal Relationship: Legal, Marketing, supply chain, Corporate Affairs, R&amp;D.</li></ul>

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45 user interfaces Jobs found

Service Delivery Manager

Data & Business Intelligence Analyst

Senior Frontend Engineer

Sr. Analyst – Enterprise Systems

Sales Manager

Senior Finance Analyst

Business Intelligence Developer

Lead Scrum Manager

Systems Engineer

Regulatory and Wellbeing Affairs Assistant Manager/Specialist

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45 user interfaces Jobs found

Service Delivery Manager

Data & Business Intelligence Analyst

Senior Frontend Engineer

Sr. Analyst – Enterprise Systems

Sales Manager

Senior Finance Analyst

Business Intelligence Developer

Lead Scrum Manager

Systems Engineer

Regulatory and Wellbeing Affairs Assistant Manager/Specialist

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.