Manager, Industrial and Employee Relations

Service Delivery Manager

NPD Strategic Sourcing Analyst

Sr. Analyst – Enterprise Systems

Manager - Regional Product development

Construction Manager

Facility Engineer

Process Equipment Engineer

Packaging Technologist

EUC Operations Lead

Responsibilities: Grievance &amp; Compliance Leadership: <ul><li>Lead end-to-end employee misconduct investigations (preliminary and detailed), ensuring fairness, consistency, and legal compliance across all cases.</li><li>Own full disciplinary lifecycle: recommend actions, approve issuance of show cause/warning/dismissal letters, and maintain robust, auditable records.</li><li>Drive periodic compliance audits across contract labor suppliers (security, canteen, uniform vendors) and ensure timely corrective action on non-conformities.</li><li>Conduct due diligence and performance reviews of foreign operator agencies; submit data-driven recommendations for contract renewals or terminations.</li></ul> Policy &amp; Process Ownership: <ul><li>Manage centralized document control for all HR policies, procedures, and operational guidelines — ensuring accessibility, version control, and alignment with evolving legal standards.</li><li>Design and deliver compliance training programs for managers and employees, covering HR policy, performance management, and labor law essentials.</li><li>Act as the go-to subject matter expert on employment law, IR best practices, and grievance resolution frameworks.</li></ul> Union Engagement &amp; Strategy: <ul><li>Lead plants transition into a unionized environment: educate leaders and HR on union dynamics, negotiation frameworks, and collaborative engagement models.</li><li>Build and sustain a constructive union relationship — balancing business needs with employee representation through regular dialogue, transparency, and mutual respect.</li><li>Anticipate union-related risks and opportunities; advise leadership proactively on IR positioning and response strategies.</li><li>Drive union readiness programs, including leadership coaching, communication protocols, and scenario planning.&nbsp;</li></ul> Canteen Management: <ul><li>Lead vendor governance for contract labor and canteen operations. Monitor service levels, hygiene, and employee satisfaction; drive timely audits, feedback loops, and improvements.</li></ul> Hostel &amp; Foreign Worker Management (End-to-End): <ul><li>Manage full lifecycle of foreign worker operations: manpower planning, documentation, immigration processes, hostel inspections, welfare coordination, and compliance with regulatory and internal standards.</li><li>Ensure foreign workers are treated with dignity and respect; champion human rights standards and ethical labor practices.</li><li>Coordinate with embassies, Ministry of Home Affairs, Department of Immigration, and labor agencies to ensure seamless processes and timely resolution of issues.</li><li>Oversee hostel living conditions, safety, and welfare programs; act as the primary point of contact for foreign worker concerns.</li></ul> Compliance Audits &amp; Risk Management: <ul><li>Lead and coordinate audits related to labor compliance, human rights, and ethical sourcing across all third-party providers.</li><li>Ensure the plant is audit-ready at all times; track and close findings with urgency and rigor.</li><li>Stay current on evolving labor regulations and proactively adjust policies and practices to mitigate risk</li></ul> Requirements: <ul><li>Bachelors degree in Human Resource Management, Business Administration, Industrial Relations, or related discipline.</li><li>7–10 years of HR experience, with deep exposure to industrial relations, employee relations, labor law, and HR compliance—preferably in a manufacturing, unionized, or FMCG environment.</li><li>Proven track record of managing complex disciplinary cases, union negotiations, and IR matters with sound judgment and integrity.</li><li>Strong working knowledge of Malaysian labor law, Employment Act, Industrial Relations Act, and related regulations.</li><li>Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint); able to prepare reports, dashboards, and present findings with clarity.</li><li>Familiar with HR systems, documentation best practices, and audit standards.</li><li>Excellent stakeholder management and interpersonal skills; able to influence, negotiate, and build trust across all levels—from frontline employees to senior leaders.</li></ul>

Responsibilities: Manage Relationship with business on Run service: <ul><li>In charge of Run activities for applications or services and conduct business review with business representatives</li><li>Manage escalation from business teams and ensure business continuity and follow till closure</li><li>Manage dependencies and trigger hierarchical escalation protocol as needed ("pending by user, awaiting vendor status" tickets etc.)</li><li>Own critical outbound communications from IT with business</li><li>Conduct or collaborate with BRM for demand management for minor evolutions in alignment with build teams</li><li>Track and ensure business satisfaction and take necessary action to improve CSAT progressively</li><li>Contribute to larger community of SDM and ITSM Process Owner.</li><li>Onboard other scope into service as the organization is moving to Platform organization.</li></ul> Monitor and control service delivery: <ul><li>Take ownership of major incidents, ensuring coordination of resolving parties, effective communication to stakeholders and post incident review</li><li>Review ticket backlog (especially aging tickets) on regular basis and prioritize as per SLA commitments when applicable</li><li>Track, analyze and report metrics (SLA and KPI) and take corrective actions as needed for service excellence</li><li>Work with Application management service partner to generate actionable insights to improve system availability and performance</li><li>Ensure Knowledge Mgmt. and build to run practices are followed and regularly conduct audits</li><li>Recommend, monitor, and ensure continuous improvement activities are delivered by AMS teams</li><li>Increase the ITIL compliance for all services delivered by teams (incident, problem, change.)</li><li>Review global process KPIs using power BI dashboard for process excellence and draft process improvement suggestions</li><li>Lead change management including process governance, CAB &amp; quality control.</li></ul> Requirements: <ul><li>High level of business orientation</li><li>Proactive and process mindset</li><li>Solid IT process knowledge with very good ITIL understanding</li><li>Practical knowledge and experience on IT process development and service roll outs</li><li>Strong experience in supplier collaboration with offshoring model (located in India)</li><li>Demonstrated ability to communicate effectively with different stakeholders (both written and oral).</li><li>Ability to operate in a large and complex organization which is transformation to become more professional.</li><li>Strong Change Management skills</li><li>Excellent problem solving &amp; team collaboration skills</li><li>Experience on SAP function modules (FICO, SD, MM, WM)</li><li>Proven 6+ years working experience as an IT service delivery manager or coordinator</li><li>Knowledge of IT Service Management ITIL EXPERT certification will be appreciated)</li><li>Proven track record in IT/IS Project Management (PMI, Prince 2 certification will be appreciated) including coordination of various teams and service providers</li><li>Experience on SAP (SRM, ABAP, GRC)</li><li>Proficiency in using ServiceNow, PowerBI</li></ul>

Responsibilities: <ul><li>Focal point of all supply chain initiatives associated with NPD for assigned product lines.</li><li>Develop &amp; implement all integrated supply chain activities for New Product Introduction.&nbsp;</li><li>Fully understand new project background information, including project footprint plan, project commercial information in terms of sample/ramp up/MP schedule and cost target, BOM components technical requirement and etc.&nbsp;</li><li>Develop strategic vision for supply base at conception phase of new products.</li><li>Improve time to market including quotation and sampling activities, driving material standardization,&nbsp;</li><li>Arrange RFQ, analyze and organize SSR meeting to award business based on cost, lead time, core competency, and location.</li><li>Ensure vendor quoted costs meet BOM cost Landing Zone targets.&nbsp;Work with commodity management team and should cost team to achieve the target.</li><li>Design first-time-right supply chains for new products / platforms during development phase</li><li>Promote Dual Source and Localization in new project phase.&nbsp;</li><li>Work with commodity management to leverage supplier capabilities and improve collaboration among company and supply base</li><li>Improve overall service from Procurement to Internal customer e.g. project managers and project core team members.&nbsp;</li><li>Provide strong support for company manufacturing plant(s) for NPI.&nbsp;</li><li>Holds Voice of Customer Sessions with internal customers and utilizes feedback to improve team performance and supply base service.&nbsp;</li><li>Complete special projects as directed by regional or global management.</li></ul> Requirements: <ul><li>10+ years’ experience in NPD Sourcing or project management role.</li><li>Proven Experience in New Product Introduction as a sourcing analyst in a global company is preferred</li><li>Experience in sourcing mechanical components such as stamping, molding, diecasting, machining, and electronics components such as PCB, PCBA, cable. Technical understanding of these commodities is required.</li><li>Education: Bachelor level degree in Business, Supply Chain, Sourcing/ Procurement or related field.&nbsp;Advanced degree a plus.</li><li>Strong communication skills both written and verbal English.</li><li>Self-motivated individual with a positive attitude, able to work well with international teams and individuals.</li><li>Strong analytical skills, comprehensive and logic thinking.&nbsp;</li><li>Demonstrated negotiation skills.</li><li>Proficient in MS office suite; advanced Excel, Power point.</li><li>Lean PD experience is a plus.</li><li>Previous SAP experience or training a plus.</li></ul>

Responsibilities: <ul><li>Configure, implement, enhance, support, and test applications supporting global SAP Finance functions.</li><li>Develop and improve a new global SAP S4 template, with a rollout planned over the next 3–5 years.</li><li>Participate in SAP implementation projects, focusing on Finance and Controlling areas and integration points with logistics modules (SD/MM/PP).</li><li>Prepare and execute master data and transactional data migration activities.</li><li>Define Finance data standards and governance rules.</li><li>Provide training to business and project teams as required.</li><li>Identify, evaluate, and implement opportunities to improve systems and procedures, including documenting business requirements, designing, and implementing solutions.</li><li>Prepare development specifications and collaborate with technical experts to design and test new programs or changes to existing programs. Serve as a project lead on SAP projects as required.</li><li>Work closely with all levels of staff within shared service finance and Business Unit (BU) controlling organizations.</li><li>Collaborate with the external AMS provider to continuously improve services for our client SAP ECC platforms and S4 system.</li></ul> Requirements: <ul><li>Bachelor’s degree in Computer Science, Information Systems, Business Administration with a Finance concentration, or equivalent experience.</li><li>Experience in SAP S4 with a complete project cycle.</li><li>Experience in SAP ECC Finance and Controlling.</li><li>Ability to work independently while meeting shifting deadlines.</li><li>Strong interpersonal skills to interact with staff and management at various levels.</li><li>Ability to understand and translate business needs into technical solutions.</li><li>Project management skills.</li><li>Strong analytical skills to investigate user issues and provide resolutions.</li><li>Ability to adapt to changing user requirements and business environments.</li></ul>

Responsibilities: <ul><li>Mapping the current universe of regional products.</li><li>Range-planning for regional products: Identifying the gaps in the current universe, based on customer, community understanding as well as competitive indexing.</li><li>Accordingly, planning for product introduction for ensuring that these product gaps are filled.</li><li>Collaborating with the regional vendors to ensure the development of products to fill the product gap happens on a regular &amp; timely basis.</li><li>Wherever required, work closely with the Responsible Sourcing teams for the timely onboarding on relevant and capable vendor partners.</li><li>Review of product performance and decision making on product- continuation.</li><li>Engaging closely with the Retail stores for driving decisions on range expansion/discontinuation.</li><li>To introduce the right regional products by generating an in-depth understanding of cultural, ritualistic and community- specific requirements for jewelry and by undertaking extensive indexing of relevant competition.</li><li>On this basis to work closely with the Cluster management and the regional teams for determining the appropriate sales plan and the supporting assortment plans.</li><li>This role will also be responsible for identifying regionally relevant products or categories that can be imbued with Client signature and promoted as such.</li><li>As a part of the WiMI programme, this role will also work closely with the regional DEC and the Cluster management teams on the development of regionally relevant, marketed collections aligned to regional marketing calendar.&nbsp;</li></ul> Requirements: Relevant Experience: <ul><li>10 -15 years with experience in Sourcing or Product development or Design or Merchandising. functions with National or Regional jewelry brands.</li><li>Prior work in the jewelry sector and a thorough understanding of regional nuances is a must.</li><li>Category management experience.&nbsp;</li><li>Business acumen.&nbsp;</li><li>Analytical ability.</li><li>Vendor management experience.</li></ul>

Responsibilities: Project Management <ul><li>Lead construction projects from inception to completion across multiple project types: manufacturing, industrial, office, warehouse, labs, and cleanrooms.</li><li>Act as the primary point of contact for all project-related activities.</li><li>Manage budgets, schedules, and contractor/vendor performance.</li></ul> Planning &amp; Coordination <ul><li>Schedule and conduct project meetings with AE firms, contractors, and internal stakeholders.</li><li>Coordinate design and construction phases to ensure seamless execution.</li><li>Oversee value engineering efforts to optimize project costs while maintaining quality and sustainability.</li></ul> Construction Oversight <ul><li>Conduct ongoing site visits to monitor quality, safety, and compliance with plans/specifications.</li><li>Review design documents for constructability and regulatory compliance.</li><li>Inspect completed installations, manage punch lists, and secure certificates of occupancy.</li></ul> Documentation &amp; Reporting <ul><li>Maintain electronic project files (progress reports, photos, budgets, schedules, permits, change orders, as-built drawings).</li><li>Review and approve invoices, applications for payment, and project close-out documents.</li></ul> Vendor &amp; Resource Management <ul><li>Partner with Procurement to evaluate, qualify, and manage contractors, subcontractors, and vendors.</li><li>Ensure effective communication and issue resolution with all stakeholders.</li></ul> Safety &amp; Compliance <ul><li>Ensure compliance with OSHA regulations, contractor safety programs, and local codes.</li><li>Organize and lead weekly contractor safety meetings.</li><li>Perform safety audits and corrective actions.</li></ul> Global Alignment <ul><li>Collaborate with the global construction management team to implement strategy, metrics, and best practices.</li><li>Represent the company with professionalism, integrity, and commitment to excellence.</li></ul>&nbsp;Requirements: Qualifications &amp; Experience <ul><li>Education: Bachelor’s degree in Architectural Engineering, Construction Management, or a related field.</li><li>Experience: 10+ years of construction/project management experience, including significant field experience.</li><li>Certifications:</li><li>PMP Certification (required)</li><li>OSHA 30-hour Certification (required)</li><li>Skills &amp; Competencies:</li><li>Strong ability to read and interpret architectural/engineering construction plans.</li><li>Proficiency in MS Project, Bluebeam, Procore, MS Outlook, Word, and Excel.</li><li>Strong organizational, analytical, and communication skills.</li><li>Ability to manage multiple projects in a fast-paced, team-oriented environment.</li><li>Independent problem-solving, resourcefulness, and leadership ability.</li></ul>

Role Description: <ul><li>The Facility Engineer will play a critical role in the greenfield design, construction, startup, and long-term operation of a state-of-the-art sterile injectable IV bag manufacturing facility. This role will lead the implementation and management of all facility infrastructure systems, including cleanrooms, HVAC, utilities, building automation, environmental monitoring, chemistry and microbiology lab systems, and energy management, ensuring full compliance with cGMP standards and regulatory expectations for sterile manufacturing.</li><li>The Facility Engineer will collaborate with cross-functional teams during construction, commissioning, qualification, and beyond, ensuring the facility infrastructure reliably supports sterile production, patient safety, and long-term business goals.</li></ul> Responsibilities: <ul><li>Lead the design review, specification development, and technical oversight of facility infrastructure systems including cleanrooms, HVAC, compressed air, chilled water, WFI, clean steam, and other critical utilities.</li><li>Develop and maintain facility engineering standards, equipment specifications, and technical documentation aligned to regulatory requirements and aseptic processing standards.</li><li>Oversee construction, installation, commissioning, and qualification of facility utilities and infrastructure systems, ensuring timely, compliant project execution.</li><li>Collaborate with Validation, Quality, and Operations teams to ensure proper facility qualification (IQ/OQ/PQ) and environmental monitoring readiness.</li><li>Promote and ensure adherence to safety protocols and safe work practices.</li><li>Perform risk assessments for engineering and maintenance activities.</li><li>Establish and manage preventative maintenance programs, calibration schedules, and facilities management SOPs to ensure optimal equipment performance and facility reliability.</li><li>Provide technical expertise in troubleshooting facility system deviations, non-conformances, and CAPAs, ensuring timely resolution and sustained compliance.</li><li>Partner with EHS, Operations, and Quality to ensure all facility systems meet safety, regulatory, and operational expectations.</li><li>Manage relationships with external engineering firms, contractors, and utility service providers to ensure effective delivery of construction and facility services. 11.	Support energy management, sustainability initiatives, and continuous improvement efforts to optimize facility operating costs and resource utilization.</li><li>Ensure ongoing regulatory inspection readiness and serve as SME for facility systems during audits and inspections.</li></ul> Requirements: Qualifications/Experience: <ul><li>Bachelor’s degree in mechanical, Electrical, Industrial, or Facilities Engineering.</li><li>3+ years of relevant experience in pharmaceutical or sterile manufacturing facility engineering.</li><li>Strong technical knowledge of facility infrastructure systems including HVAC for aseptic manufacturing, cleanrooms, and critical utilities.</li><li>Direct experience with greenfield facility construction, commissioning, and qualification highly desirable.</li><li>Solid understanding of FDA cGMP regulations, USP standards, and applicable environmental, health, and safety requirements.</li></ul> Skills/Competencies: <ul><li>Expertise Experience in facility system design, commissioning, and lifecycle maintenance.</li><li>Strong project management and contractor/vendor coordination capabilities.</li><li>Excellent problem-solving and root cause analysis skills.</li><li>Strong understanding of aseptic manufacturing facility requirements and environmental controls.</li><li>Effective communication and cross-functional collaboration skills.</li><li>High attention to detail, safety, and compliance.</li><li>Ability to thrive in a dynamic greenfield/startup environment.</li></ul>

Role Description: <ul><li>The Process Equipment Engineer will be a key technical leader responsible for the design, specification, procurement, installation, qualification, and ongoing reliability of process equipment for a greenfield sterile injectable IV bag manufacturing facility.</li><li>This role will play a critical part in ensuring that all manufacturing equipment all sterile manufacturing equipment are compliant with cGMP requirements, supports aseptic processing standards, and are capable of delivering high-quality product performance from day one of commercial operations. </li><li>Equipment includes sterile isolators, compounding, automated inspection, and secondary packaging for the production of sterile IV bags.</li><li>Working cross-functionally during the startup phase, the incumbent will drive equipment readiness, validation support, and serve as a technical subject matter expert (SME) for process equipment throughout the facility lifecycle.</li></ul> Responsibilities: <ul><li>Lead the specification, selection, and procurement of sterile injectable manufacturing process equipment, including isolator filling lines, formulation vessels, mixing systems inspection equipment, secondary packaging equipment, and associated support systems.</li><li>Develop user requirement specifications (URS), functional specifications (FS), and detailed equipment design documentation in compliance with regulatory and operational standards.</li><li>Manage equipment vendors, design reviews, factory acceptance testing (FAT), site acceptance testing (SAT), and oversee equipment delivery, installation, and commissioning.</li><li>Promote and ensure adherence to safety protocols and safe work practices.</li><li>Perform risk assessments for engineering and maintenance activities.</li><li>Collaborate with Validation, Quality, and Operations teams to support equipment qualification (IQ/OQ/PQ) and ensure all systems meet regulatory expectations for sterile manufacturing.</li><li>Establish preventative maintenance programs, spare parts inventories, and equipment lifecycle management plans to ensure long-term equipment reliability and availability.</li><li>Provide technical expertise during troubleshooting, deviations, and investigations related to process equipment performance, ensuring rapid resolution of issues.</li><li>Partner with Manufacturing and Quality teams to optimize equipment performance, drive continuous improvement initiatives, and support ongoing process optimization.</li><li>Identify and implement process improvements to enhance operational safety, efficiency, and reliability.</li><li>Support development of SOPs, equipment manuals, and operator training programs to ensure safe and compliant operation of process equipment.</li><li>Ensure equipment designs fully comply with cGMP, FDA, OSHA, and all applicable regulatory and safety standards.</li><li>Contribute to capital project planning, budgeting, and project execution related to new equipment or facility expansions.</li><li>Ensure ongoing regulatory inspection readiness and serve as SME for process systems during audits and inspections.</li></ul> Requirements: <ul><li>Bachelor’s degree in mechanical engineering, Chemical Engineering, Industrial Engineering, or related field.</li><li>3+ years of experience in pharmaceutical process equipment engineering, with significant exposure to sterile injectable manufacturing strongly preferred.</li><li>Direct experience with design, procurement, and qualification of aseptic manufacturing equipment and cleanroom environments.</li><li>Solid understanding of cGMP regulations, FDA/EMA expectations, and engineering best practices for sterile operations.</li><li>Experience working in greenfield or major facility expansion projects highly desirable.</li></ul> Skills/Competencies: <ul><li>Strong technical knowledge of process equipment design, aseptic manufacturing, and utility systems.</li><li>Proven project management skills with ability to handle complex, cross-functional projects.</li><li>Excellent problem-solving abilities and root cause investigation experience.</li><li>Effective communication and vendor management skills.</li><li>Ability to work independently in a fast-paced, startup-like environment.</li><li>Strong teamwork, collaboration, and continuous improvement mindset.</li><li>High attention to detail with strong commitment to safety, compliance, and product quality.</li></ul>

Responsibilities: <ul><li>Responsible for identification of value transformation/cost efficiency projects &amp; ensure successful implantation of the initiatives through due qualifications and cross functional collaboration.&nbsp;</li><li>Create technical drawings, Review and approve artwork changes for Enstek site for all Pringles SKU&nbsp;like canister, flexibles, cartons, cases &amp; all types of consumer promotions.</li><li>End to end&nbsp;packaging support for new plant vertical start up.&nbsp;</li><li>Supply chain support for Plant operational issues/Trouble shooting/PM quality rejections.&nbsp;</li><li>Review &amp; validation of all type of packaging master data’s, BOM in the system.</li><li>Review historical data, performance and quality issues in all packaging lines to assess the improvement opportunities. Provide recommendations/ implementation plan to improve Enstek pringles&nbsp;and other Snacks sites for improved $/kg packaging improvement. Ensuring company systems including SCR process are followed.</li><li>Support alternate vendor development pipe line for future generation packaging.</li><li>Development of material testing protocols&nbsp;&amp; validation for new SKU/ new food development process &amp; SOP.</li><li>Develop Loadbility matrix &amp; update SC team time to time.</li><li>Contribute &amp; drive the development &amp; implementation of packaging optimization/ improvements for Pringles&nbsp;and other Snacks category.&nbsp;</li><li>Supports environmental sustainability agenda for Enstek&nbsp;&amp; Thailand plant with focus on the&nbsp;industry and company commitments.&nbsp;</li><li>Accountable for successful handover of responsibility for launched/ renovated products to Supply Chain by completing documentation and training relevant personnel in new products and processes</li><li>Prepares and maintains material specifications ensuring materials comply with all relevant Governmental requirements for food packaging.</li></ul> Requirements: <ul><li>Bachelor’s degree in food, packaging, material science or related field with min 6-8 years of experience in a packaging development related environment within FMCG food /Snacks industry&nbsp;</li><li>Strong negotiation and influencing skills.</li><li>Fluency in English – Oral and Written communication is Must</li><li>Detailed understanding of the packaging material performance and product requirements.&nbsp;</li><li>Strong team interaction skills to allow maximum influence on the business operation</li><li>Strong technical, analytical, communication and project management skills&nbsp;</li></ul>

Responsibilities: <ul><li>Strategy and Vision: Develop and execute a forward-thinking EUC strategy aligned with the overall IT and business objectives.</li><li>Identify emerging technologies and trends to enhance the end-user experience and drive innovation.</li><li>Service Delivery and Management: Oversee the delivery and management of all end-user computing services, including desktop support, laptop management, mobile device management (MDM), virtual desktop infrastructure (VDI), software deployment, and collaboration tools.</li><li>Team Leadership and Development: Lead, mentor, and develop a high-performing EUC team. Foster a collaborative and results-oriented work environment.</li><li>Manage team resources, budgets, and performance.</li><li>End-User Experience: Champion the end-user experience, ensuring that services are user-friendly, reliable, and meet the needs of the business.</li><li>Implement mechanisms for gathering user feedback and continuously improving services.</li><li>Security and Compliance: Ensure the security and compliance of all end-user devices and systems, adhering to company policies and industry best practices.</li><li>Collaborate with the security team to implement and enforce security measures.</li><li>Asset Management: Oversee the procurement, deployment, maintenance, and disposal of Client’s end-user hardware and software assets.</li><li>Ensure accurate inventory management and cost-effectiveness.</li><li>Vendor Management: Manage relationships with relevant technology vendors, ensuring service level agreements (SLAs) are met and value for money is achieved.</li><li>Evaluate and select new vendors as needed.</li><li>Collaboration and Communication: Collaborate effectively with other IT departments (e.g., Infrastructure, Security, Applications) and business stakeholders to ensure seamless integration of EUC services.</li><li>Communicate effectively with all levels of the organization on EUC-related matters.</li><li>Problem Management and Resolution: Oversee the resolution of complex end-user issues, ensuring timely and effective solutions.</li><li>Implement proactive measures to prevent recurring problems.</li><li>Budget Management: Develop and manage the EUC budget, ensuring cost-effective operations and investments.</li><li>Project Management: Oversee the execution of key Technology projects from initiation to successful completion, defining project scope and objectives, develop project plans and ensuring on-time and within-budget delivery while maintaining exceptional quality.</li></ul> Requirements: <ul><li>Bachelors degree in Computer Science, Information Technology, or a related field. Masters degree preferred.</li><li>Minimum of 20 years of progressive experience in IT, with at least 10 years in a leadership role managing end-user computing services.</li><li>Strong technical knowledge of end-user hardware, operating systems (Windows, macOS), mobile platforms (iOS, Android), desktop virtualization technologies (e.g., Citrix, VMware Horizon, Windows365), collaboration tools (e.g., Microsoft 365) and Video Conferencing technologies (Crestron, Microsoft Teams Room).</li><li>Experience with modern device management tools and methodologies (e.g., Intune, Jamf).</li><li>Solid understanding of ITIL frameworks and service management principles.</li><li>Excellent leadership, communication (written and verbal), interpersonal, and presentation skills.</li><li>Strong problem-solving and analytical skills.</li><li>Ability to work effectively in a fast-paced and dynamic environment.</li><li>Experience managing budgets and vendor relationships.</li></ul>

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19 vendor Jobs found

Manager, Industrial and Employee Relations

Service Delivery Manager

NPD Strategic Sourcing Analyst

Sr. Analyst – Enterprise Systems

Manager - Regional Product development

Construction Manager

Facility Engineer

Process Equipment Engineer

Packaging Technologist

EUC Operations Lead

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19 vendor Jobs found

Manager, Industrial and Employee Relations

Service Delivery Manager

NPD Strategic Sourcing Analyst

Sr. Analyst – Enterprise Systems

Manager - Regional Product development

Construction Manager

Facility Engineer

Process Equipment Engineer

Packaging Technologist

EUC Operations Lead

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