Supervisor Online Operations

Payment Risk Analyst

P&PM Specialist

Content Writer

Public Cloud - DevOps Engineer - VP

Digital Analytic Implementation Manager

Responsibilities: <ul><li>Support in managing and running online platforms - all user experience / user interface.</li><li>Support in keeping content on our online platforms up-to-date and deploying all add-ons, updates etc. (across language versions).</li><li>Support in monitoring and optimizing online platforms performance (views, bounce rate etc.)</li><li>Support in running day-to-day online operations (product/service range, new listings, promotional campaigns, other activities) and solutions for programs, initiatives, campaigns.</li><li>Support in managing new/existing features and user experience enhancements and/or global implementations, in collaboration with Customer Experience team.</li><li>Brief Digital Hub and/or agencies for all content and user experience.</li><li>Monitor web analytics to identify and resolving issues related to website/online operations performance and recommend improvements to enhance customer journey (find, explore, experience, buy) and drive growth.</li><li>Support in improving Search Engine Optimization, user experience and user journey on website.</li><li>Propose, test, and bring to life new up-to-date features and tools for online operations and website visibility.</li><li>Support in managing, optimizing, enhancing user experience, and monitoring the performance of 3rd party marketplaces.</li><li>Support in managing the operational relation with 3rd party marketplaces.</li></ul> Requirements: <ul><li>Minimum 7 years of experience in Digital / e-Commerce.</li><li>Excellent communication and collaboration skills to work effectively with cross-functional teams.</li><li>Strong project management skills.</li><li>Fluency in English &amp; French (Spoken and Written).</li></ul>

Responsibilities: Payment related operations and SME for chargeback operations <ul><li>Manage electronic payments efficiency for e-commerce and retail</li><li>Responsible for transaction monitoring for all e-commerce websites and for retail electronic payments - reporting of incidents and issues to Payment leader</li><li>Build and monitor relevant KPI for daily/monthly/quarterly reporting</li><li>Identify gaps and work on action plan with relevant working groups on process improvements and payment KPI optimization</li></ul> Fraud management <ul><li>Responsible for antifraud rules analysis to optimize payment KPIs</li><li>SME for chargeback operations</li><li>Familiar with fraud management tool and control access to platform backoffice</li><li>Escalate any fraud incidents or gaps to payment leader</li><li>Be the referent for innovation &amp; market watch</li><li>Maintain a high level of knowledge on payment methods, PSP, fraud tools and techno in the zone</li><li>Participate in payment technology discussions and events</li></ul> Requirements: <ul><li>Experience in Project Management, Fraud Experience, Transaction Monitoring</li><li>2 to 3 years of experience as a payment risk analyst</li><li>Support Zone PSP roadmap and implementation</li><li>Support implementation project (early stage discussion with a new provider, technical workshops, contract negotiation, integration) with the other departments, IT, supply, accounting, legal, treasury</li><li>Provide basic training to country teams where applicable</li><li>On board new e shops</li></ul>

Responsibilities: <ul><li>Development of written materials such as reports and presentations outlining the plans and performance of Saudi our client liquids to Chemicals Development Business.</li><li>Coordinates the senior vice president’s liquids to chemicals development office communications, handles ministry of energy correspondence, and handles strategy and market analysis requests related to liquid to chemicals development’s business and briefs for management.</li><li>reviews liquids to Chemicals Development’s performance and planning reports and presentations for corporate submission.</li><li>Drafts executive correspondence, internal memos, year-end messages, and other communications materials as required including, but not limited to, talking points for presentations, emcee remarks for liquid to Chemicals events, etc.</li><li>Interacts with the company’s corporate planning organization to understand the company’s strategies to assure planning and accountability reports are aligned with strategy.</li><li>Provides input on executive speeches related to liquids to Chemicals Development.</li><li>Align products with corporate messaging, press releases, videos, social media, websites.</li></ul> Requirements: <ul><li>A Bachelor’s degree from a world-class academic institution, although an advanced degree is preferred.&nbsp;</li><li>At least five years’ experience in communication roles in the Downstream liquid to Chemicals sector of a major International Oil Company (IOC). Knowledge and understanding of the energy industry are essential.&nbsp;&nbsp;</li><li>Knowledge and understanding of international relations; business; academia; technology; and experience with different cultures is preferred.</li><li>Having a project management experience covering all aspects of the development of reports and presentations.</li><li>Native English speaker.</li></ul>

Role Description: <ul><li>Join a global industry leader, an organization that leaves a remarkable impact on the world.</li><li>Operating at the forefront of the energy sector, we are renowned for our unparalleled production of hydrocarbons and our commitment to environmental sustainability, boasting the lowest upstream carbon intensity among major producers. Based in the Kingdom of Saudi Arabia, our influence extends far beyond borders, with offices scattered across the globe.</li><li>With a legacy spanning nine decades, we bring together a combination of market expertise and a visionary outlook that spans generations.</li><li>As responsible stewards of vast hydrocarbon resources, we prioritize maximizing the value of the energy we generate for the world while enhancing our contribution to society.</li><li>We are currently seeking a talented Content Writer to join our esteemed Community Services Integration Office at our headquarters. As part of the Marketing and Internal Communication team, you will play a crucial role in delivering impactful marketing solutions for community events and corporate announcements.</li><li>As a Content Writer, your primary focus will be creating compelling content for a range of platforms, including e-mail announcements, websites, blogs, App push notifications, articles, and occasionally social media. Your expertise lies in crafting targeted content that captivates specific audiences for community events and facilities.</li></ul> Responsibilities: <ul><li>Complete writing projects, ensuring adherence to deadlines and content requirements.</li><li>Conduct extensive research on industry-related topics to develop original content.</li><li>Collaborate with the marketing team to create content for advertising campaigns.</li><li>Proofread content for errors and inconsistencies.</li><li>Edit and polish existing content to enhance readability.</li><li>Develop captivating headlines and body copy to engage the target audience.</li></ul> Requirements: <ul><li>Hold a bachelors degree in Writing, Marketing, Communication, Journalism, Multimedia, or related fields.</li><li>Possess a minimum of five years experience in writing marketing content and copywriting, preferably in the marketing and communications field.</li><li>Demonstrate a sound understanding of international marketing standards.</li><li>Exhibit excellent grammar skills.</li><li>Familiarity with AP style of writing is essential.</li><li>Proficiency in both Arabic and English writing is preferred.</li><li>Submission of writing samples is mandatory.</li><li>Showcase exceptional organizational skills.</li></ul> Working Environment: <ul><li>At our organization, we attract top-tier talent by providing challenging and rewarding opportunities that match their professional, technical, and industrial aspirations. Remuneration packages are competitive, commensurate with high performance.</li><li>Join us and become part of a company that spearheads truly world-scale projects, bolstered by unparalleled investments in capital and technology. As a global energy company, we tackle the worlds most significant technical, logistical, and environmental challenges, making substantial investments in talent development.</li><li>Over many decades, we have fostered a proud tradition of educating and training our workforce, empowering employees at all levels to enhance their industry-specific knowledge and skills through our extensive workforce development programs—one of the largest initiatives worldwide.</li></ul>

Role Description: <ul><li>Technology team is growing at lightning speed, and we’re looking for talented technologists to help build the future of global banking.&nbsp;</li><li>Our teams are creating innovations used across the globe – we’re changing the way people bank and how the world does business.&nbsp;</li><li>Technology team supports business operations in 100+ countries, across multiple lines of business spanning both Institutional and retail businesses. </li><li>The group works to optimize the IT environment by standardizing production platforms, reducing complexity, and introducing innovative solutions that provide new business capabilities, reduce total cost of ownership, and create a competitive advantage</li><li>Join an environment with a laser focus on growth and progress, and take your career to the next level through the power of unmatched globality and vast expertise.</li><li>Back to navigation (Overview)</li><li>As one of the world’s most global banks, our client gives you the tools to be a trailblazer.&nbsp;</li><li>We’re not just building technology, we’re building the future of banking.&nbsp;</li><li>With thousands of employees located around the globe, we are an international team encompassing a broad range of teams, roles, and cultures, and we invite you to come and join us!</li></ul> <ul><li>Creative</li><li>Analytical</li><li>Collaborative</li><li>Productive</li><li>Adaptable</li><li>Relationship Expertise</li><li>Back to navigation (Success Profile)</li></ul> Responsibilities: <ul><li>Designs builds, and maintains a stable and efficient infrastructure to optimize service delivery across Production, QA, and Dev environments.&nbsp;</li><li>Monitoring, troubleshooting, and continuous integration, packaging, and deployment of code.&nbsp;</li><li>Implements automated infrastructure capabilities like backups, security tools, monitoring, creating, and standardizing Infrastructure as Code.</li><li>Creating automation templates, standards and out-of-the-box tools to create a consistent DevOps approach to improve all phases of the process and ensure end-to-end quality across functions.&nbsp;</li><li>Will be responsible for monitoring server and application performance using one or more Application Performance Monitoring tools: New Relic, Dynatrace, App dynamics.</li><li>Will be responsible for CI/CD pipeline build, improvement, and management.</li><li>Design, build, and deliver cloud computing solutions, hosted services, and underlying software infrastructure.</li><li>Take full ownership of the DevOps discipline and be responsible for managing all server/infrastructure-related issues.</li><li>Work with engineers on the design, deployment and continuous improvement of important infrastructure services (i.e., logging, monitoring and alerting).</li><li>Support and troubleshoot scalability, high availability, performance, monitoring, backup and restores of different environments.</li><li>Support and troubleshoot product and infrastructure issues in production environments.</li><li>Evaluate new tools, technologies, and processes to improve speed, efficiency, and scalability of websites continuous integration environments.</li><li>Configuration, optimization, documentation, and support of the infrastructure components of application’s which are hosted in cloud services such as AWS, Azure.</li><li>Implement and support Real User Monitoring solutions as part of our overall APM strategy.</li><li>Partner closely with software development teams using a strong dev-ops mindset.</li><li>Measure the effectiveness of processes and procedures to ensure results are being achieved, looking across process, people, and training to identify areas for improvement.</li><li>Coach and motivate staff to extraordinary performance, addressing performance issues in a timely manner.</li><li>Oversee training of new and existing staff and fosters teamwork to help them meet and/or exceed performance goals.</li><li>Demonstrate willingness to do whatever it takes to meet changing departmental and customer needs.&nbsp;</li><li>Foster responsibility and accountability within all aspects of the department.</li><li>Other duties as assigned by management.</li></ul> Requirements: <ul><li>Bachelor’s Degree in Computer Science, Software Engineering, or related field from an accredited college, and 8+ years of related experience.</li><li>Must exhibit a high-level end-to-end understanding of application design, construction, testing, deployment, and delivery.</li><li>Experience working with deployment/configuration management tools like Atlassian Bitbucket Pipelines, Bamboo, Jenkins, Maven, Puppet, PaciCorp Terraform, or Ansible is required. Utilizes version control tools like GIT, Bitbucket and AWS Code Deploy.&nbsp;</li><li>Strong Program/Project and People management experience.</li><li>Experienced with core cloud infrastructure especially AWS, GCP, Azure.&nbsp;</li><li>Knowledge of auto-scaling, self-updating, self-repairing, including managing change control and configuration management.&nbsp;</li><li>Knowledge of core network infrastructure, database, cloud and data center operations.&nbsp;</li><li>Strong knowledge of Linux and/or Windows OS.&nbsp;</li><li>Experience with programming and scripting with languages like Python, Perl, Bash, PHP, Java, SQL, or C#.</li><li>Should have familiarity with Relational database and NoSQL database.</li><li>Should be able to investigate &amp; perform Root Cause Analysis (RCA) on users reported issues and suggest workarounds before implementing the permanent fix.</li><li>Ability to work independently, prioritizes existing projects, and proactively determine areas requiring additional attention, monitoring, or maintenance.</li><li>Experience in the financial industry is a plus.</li><li>Ability to multi-task effectively without compromising the quality of the work.</li><li>Excellent interpersonal, oral and written communication skills.</li><li>Ability to communicate results through various media, both visually and orally, is critical.</li><li>Ability to work in both Agile or Waterfall software development environments.</li><li>Passion for building DevOps solutions with state-of-the-art technology.</li></ul>

Overview: <ul><li>Are you a seasoned digital analytics professional with a passion for harnessing the power of data to drive business success? If so, we have an exciting opportunity for you to join our dynamic team.</li><li>We are a global organization seeking a Digital Analytics Manager to lead our efforts in optimizing digital performance across our web and app properties.&nbsp;</li><li>While we value the contributions of all our team members, for confidentiality reasons, the employers name cannot be disclosed in this listing.</li><li>In this role, you will be at the forefront of our digital transformation, ensuring that data is not only accurately captured but also ethically managed.&nbsp;</li><li>You will collaborate with cross-functional teams, both internally and externally, to shape the future of our global digital analytics capabilities.</li><li>If you are a strategic thinker, a technical expert, and a leader in the field of digital analytics, we invite you to read on and consider joining our team.&nbsp;</li><li>Together, well empower you to make a meaningful impact on our organization while working in an inclusive and diverse culture where innovation and growth are valued</li></ul> Responsibilities: <ul><li>Accountable for implementing and managing the Google Analytics (incl. GA4) across our global web and app properties.</li><li>Responsible for ensuring data capturing alignment with digital ethics and data governance requirements.</li><li>Lead the continuous refinement of processes and documentation governing Google Analytics tagging, implementation, and QA.</li><li>Ensure appropriate and updated documentation is developed and maintained including but not limited to global measurement framework, measurement plans, tagging strategies, data governance compliance, datalayer structure, etc.</li><li>Partner with the eCommerce and product teams to define and recommend strategies to accurately measure the success of our digital products.</li><li>Advocate customer centricity by ensuring that the customer is at the forefront of all decision making and process design.</li><li>Lead and work with internal (global, regional, local teams) and external partners (partner agencies) to maintain, drive, and evolve global digital analytics capabilities.</li><li>Provide data quality assurance on web/app analytics tracking implementation to ensure accurate measurement, identify data collection issues, devise resolution strategies, and work to implement fixes.</li><li>Work with web development, data engineering, web ops, and QA teams to ensure that the technical tracking specifications are communicated, actioned, and implemented.</li><li>Challenge the norms by consistently identifying operational and process-related areas for improvement, diagnosing issues, and resolving them.</li><li>Set up, maintain, and communicate global analytics implementation standards (e.g. data collection methods, dimension and event naming conventions).</li><li>Managing demand intake from multiple stakeholders at different levels, prioritizing own and team’s workload to drive multiple analytics solution design projects simultaneously under tight deadlines.</li></ul> Requirements: <ul><li>Demonstrable expert knowledge of setting up and configuring UA360 and GA4 accounts and properties including but not limited to implementation of custom dimensions and metrics for both Web and App platforms.</li><li>Expert knowledge of at least one Tag Management System (Google Tag Manager preferably).</li><li>Strong awareness of current marketing and analytics technology and experience in Google Analytics integrations with other tools such as DoubleClick, AdWords, Salesforce, etc.</li><li>Demonstrable experience with front-end dev technologies (HTML, CSS, JavaScript, JQuery) as well as DOM manipulation.</li><li>Experience integrating and consuming API services is advantageous (Google API preferably).</li><li>Proven experience in project and stakeholder management.</li><li>Strong time management and organization skills with the ability to prioritize work and perform under tight deadlines.</li><li>Ability to manage and maintain relationships with external partners/agencies supporting digital analytics.</li><li>Critical thinker with strong attention to detail.</li><li>Experience driving and supporting international projects as well as working with remote teams.</li><li>Strong communication and interpersonal skills with the ability to interact with technical and non-technical people.</li><li>Experience with agile (Scrum) ways of working and prioritizing demand intake and workload.</li><li>Good understanding of data regulation policy (e.g. GDPR) and experience of managing and maintaining data regulatory compliant digital analytics implementations.</li><li>Experienced in writing technical tagging specifications and measurement frameworks for new websites, apps, web and app features as well as developing and working with data layers.</li><li>Experience with iOS and Android SDKs as well as measurement protocols for mobile app analytics implementation deployments.</li><li>Experience working with Google BigQuery and Google Data Studio advantageous.</li><li>Desire and ability to understand relationships between business initiatives and data to validate analytics implementation outputs.</li><li>Previous experience managing direct reports and external partners advantageous.</li><li>Knowledge of current marketing and analytics technology (e.g. DMP, CDP, remarketing) as well as experience in Google Analytics integrations with DoubleClick, AdWords, Salesforce, etc…, is advantageous.</li></ul> What we offer: <ul><li>Our success depends on the people who come to work every single day with a sense of purpose and an appetite for progress. Join us and you too can:</li><li>Seize the freedom to define your future and ours.&nbsp;</li><li>We’ll empower you to take risks, experiment and explore.</li><li>Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.</li><li>Pursue your ambitions and develop your skills with a global business – our staggering size and scale provide endless opportunities to progress!</li></ul>

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Supervisor Online Operations

Payment Risk Analyst

P&PM Specialist

Content Writer

Public Cloud - DevOps Engineer - VP

Digital Analytic Implementation Manager

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6 websites Jobs found

Supervisor Online Operations

Payment Risk Analyst

P&PM Specialist

Content Writer

Public Cloud - DevOps Engineer - VP

Digital Analytic Implementation Manager

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow is on a mission to connect companies with the best talent across the globe.