Head, Wholesale Operations Readiness Centre, WORC

Manager, UAT Analyst - Retail Operational Readiness Centre

Registered Client Service Associate

Area Sales Manager

AVP AI Solutions Management

AVP – Model Ops Engineer

Finance Manager

Asst Area Sales Manager

Relationship Manager / AVP / VP – Privilege Banking (Sales)

Responsibilities: <ul><li>Lead and manage multiple teams to drive project initiatives and execution</li><li>Oversees WORC operations and handle escalation cases</li><li>Work closely with Center of Excellence and Head office in project planning, resource management</li><li>Gather and understand Business Requirements and Functional Specs/User Story documents</li><li>Ensure the team provides operational readiness support and conduct training on new system/ enhancement to impacted operations and/ or business users</li><li>Provide post-implementation support to operations users</li><li>Prepare, review and submit management reports as required by the Bank’s Software Development Framework</li><li>Prepare and submit weekly/biweekly/monthly reports for assurance check</li><li>Foster a continuous improvement and innovative culture to drive efficiency towards excellence</li></ul> Requirements: <ul><li>Bachelor’s degree</li><li>Minimum 10 to 15 years of experience preferably in financial institutions</li><li>Well-versed in operations especially Swift standard in either Cash Management/ Trade Finance/ Loans/ Channels operations</li><li>Have a good knowledge and experience in handling testing or test management life cycle</li><li>Proficient computer skills</li><li>Strong analytical skills</li><li>Strong verbal and written communications skills, including effective presentation skills</li><li>Experience in managing multiple teams</li><li>Able to take ownership of issues and take them to closure</li><li>Strong stakeholder management skills across various disciplines and levels</li><li>Mature individual with strong leadership, influencing and problem resolution skills</li><li>Lead human resource planning, development and staff management</li></ul>

Responsibilities: <ul><li>Understand Business Requirements and Functional Specs/ User Story documents</li><li>Prepare Test Case Design using TOSCA or other Bank approved tools for the technology change</li><li>Ensure traceability for requirements/ functional specs to test cases</li><li>Engage business/ operations users to review test cases and incorporate their feedback into test pack</li><li>Identify potential scenarios for Test Automation working with the Automation Lead</li><li>Drive Manual &amp; Automated Test Execution (using TOSCA/ other Bank Approved tool) as per the UAT Plan in line with the test strategy and test plan</li><li>Ensure all test scope and test cases are executed and fulfil the specified requirements within the agreed timeline</li><li>Report defects discovered in UAT, attend defect calls and participate in defect management process and retest</li><li>Review UAT test results and publish test metrics</li><li>Perform Exploratory Test Case execution</li><li>Provide operational readiness support and conduct training on new system/ enhancement to impacted operations and/ or business users</li><li>Provide post-implementation support to operations users</li><li>Review and submit management reports as required by the Bank’s Software Development Framework</li></ul> Requirements: <ul><li>Bachelor’s degree</li><li>Minimum 4 years of experience preferably in financial institutions</li><li>Well-versed in operations especially Swift standard in either AS400 / Mainframe applications, Internet / Mobile Banking Application, Cards and Channels application will be an added advantage</li><li>Have a good knowledge and experience in handling testing or test management life cycle</li><li>Proficient computer skills</li><li>Strong analytical skills</li><li>Strong verbal and written communications skills, including effective presentation skills</li><li>Able to take ownership of issues and take them to closure</li><li>Able to create effective work relationships across different levels of stakeholders from various disciplines</li><li>Experience in managing team</li><li>Motivated driven and can work under pressure and able to complete task given within the project timeline</li><li>Mature individual with strong leadership, influencing and problem resolution skills</li><li>Lead human resource planning, development and staff management</li></ul>

Responsibilities: <ul><li>Assist advisor(s) in servicing clients including preparing financial plans, conducting investment research and completing trades and transactions as described by the advisor.</li><li>Prepare and summarize client meetings by scheduling and confirming meetings, entering data into contact manager, building the agenda and summary of meetings, escorting clients to advisor meeting and providing vital follow-up.</li><li>Ensure new business paperwork is submitted efficiently which includes preparation of forms and documentation for submission to home office, acquisition of appropriate signatures, tracking of new insurance applications and coordination of rollovers.</li><li>Coordinate marketing events which include organizing the event, contacting vendors, finalizing event details, crafting marketing compliance documentation and managing event marketing reimbursement.</li><li>Provide general administrative duties such as answering the advisors’ phone, processing expense management reports, preparing routine client correspondence, supporting closes, setting up client documents and new business correspondence and alerts. </li></ul> Requirements: <ul><li>Bachelors degree or equivalent.</li><li>3 - 5 years relevant experience required.</li><li>Series 7 or ability to obtain within 150 days.</li><li>State securities agent registration (S63 or S66) or ability to obtain within 150 days.</li><li>Experience working in a client service environment.</li><li>Detail-oriented, strong math, and analytical skills. Good organization and time management skills.</li><li>Able to manage multiple priorities and prioritize effectively. Able to independently work with minimal direct supervision.</li><li>Able to communicate with all levels within the organization. Process oriented and can work with a team.</li><li>Strong computer and software skills. Preferred Qualifications:</li><li>State IAR registration (S65 or S66) or ability to obtain within 150 days.</li><li>Life, Accident, and Health licenses &amp; Variable Contracts or ability to obtain within 150 days.</li></ul>

Overview: <ul><li>An Area Sales Manager is responsible for overseeing sales operations within a specific geographic region.&nbsp;</li><li>Their primary role is to drive revenue growth by developing sales strategies, managing sales teams, building strong customer relationships, and ensuring the achievement of sales targets.&nbsp;</li><li>They analyze market trends, identify new business opportunities, and coordinate with marketing and distribution teams to maximize market share.&nbsp;</li><li>The Area Sales Manager also monitors team performance, provides training and guidance, and ensures consistent implementation of company policies and sales processes.</li></ul> Responsibilities: <ul><li>Delivering primary and secondary sales targets within assigned cluster/ region by driving our core business.</li><li>Identify new business opportunities &amp; nominate to drive the selected offering where we can win.</li><li>Driving demand generation of key products through user engagement to achieve desired results.</li><li>Build &amp; manage relationships with importers, important wholesale &amp; retail outlets &amp; potential influencers.</li><li>Ensure timely primary order collection, maintain commercial hygiene, pricing for the country.</li><li>Support leadership to drive the BTL objectives aligned for the said cluster/ region. In addition, conduct monthly business reviews with local team against the said BTL target.</li><li>Capture &amp; maintain user data &amp; track BTL objective achievement update against it.</li><li>Closely engage with sales team to drive sales numbers</li><li>Mandatory market-working with development &amp; sales team to drive conversion, upgradation &amp; sales. Capture market insights like our products’ feedback &amp; competitor information - performance, team strength, ways of working, pricing, etc.</li><li>Ensure timely submission of claims with complete documentation as per &amp; local laws of the land.</li><li>Follow &amp; abide by COC</li></ul> Requirements: <ul><li>Min 7 years’ experience in Sales &amp; Marketing with user engagement (of which 3 yrs managerial experience is preferred).&nbsp;</li><li>Candidates from Paints, Adhesives, Cement, Construction Chemicals &amp; other Building material industry preferred.</li><li>Graduate from a recognized university. MBA preferred</li></ul>

Responsibilities: <ul><li>Delivering primary and secondary sales targets within assigned cluster/ region by driving our core business.</li><li>Identify new business opportunities &amp; nominate to drive the selected offering where we can win.</li><li>Driving demand generation of key products through user engagement to achieve desired results.</li><li>Build &amp; manage relationships with importers, important wholesale &amp; retail outlets &amp; potential influencers.</li><li>Ensure timely primary order collection, maintain commercial hygiene, pricing for the country.</li><li>Support leadership to drive the BTL objectives aligned for the said cluster/ region. In addition, conduct monthly business reviews with local team against the said BTL target.</li><li>Capture &amp; maintain user data &amp; track BTL objective achievement update against it.</li><li>Closely engage with sales team to drive sales numbers</li><li>Mandatory market-working with development &amp; sales team to drive conversion, upgradation &amp; sales.</li><li>Capture market insights like our products’ feedback &amp; competitor information - performance, team strength, ways of working, pricing, etc.</li><li>Ensure timely submission of claims with complete documentation as per our client &amp; local laws of the land.</li><li>Follow &amp; abide by our client COC</li></ul> Requirements: <ul><li>Min 7 years’ experience in Sales &amp; Marketing with user engagement (of which 3 yrs managerial experience is preferred).</li><li>Candidates from Paints, Adhesives, Cement, Construction Chemicals &amp; other Building material industry preferred.</li><li>Graduate from a recognized university.</li><li>MBA preferred.&nbsp;</li></ul>

Responsibilities: <ul><li>Support the AI use-case intake process, gather requirements, and rapidly assess strategic fit, value, complexity, and feasibility.</li><li>Maintain an AI use-case/solution inventory; identify duplication and promote reuse of existing platforms and components.</li><li>Evaluate alignment to the company’s AI strategy, enterprise architecture, data strategy, and target operating model.</li><li>Help establish guidelines for build/buy/hybrid and create recommendation artifacts for leadership and governance bodies.</li><li>Assess candidate architectures across cloud services, data platforms, model choices (LLMs, classical ML, CV, NLP), and integration patterns.</li><li>Compare third-party SaaS/managed services with in-house custom builds and hybrids; estimate TCO, scalability, maintainability, and time-to-value.</li><li>Support vendor evaluations and small proof-of-concept efforts, reviewing items like security practices, data handling, SLAs, integration needs, and roadmap alignment.</li><li>Partner with Procurement/Vendor Management on contracting, licensing, data processing, and exit strategies.</li><li>Partner with Engineering, Data Science, and DevOps/MLOps to scope pilots and define success metrics and guardrails.</li><li>Ensure handoffs include documentation, controls, and operational readiness</li><li>Develop playbooks, patterns, and templates to support AI solution reviews, and help enable business and tech teams through training sessions and office hours..</li><li>Track portfolio outcomes (benefits, risk findings, reuse rate) and continuously improve intake and evaluation processes.</li></ul> Requirements: <ul><li>Software engineering and cloud architecture knowledge across AWS/Azure; APIs; event/microservices; observability.</li><li>Good understanding of AI/ML and LLM stacks (vector databases, embeddings, RAG, prompt engineering, guardrails).</li><li>Understanding of privacy/security controls in financial services (data classification, encryption, DLP, IAM, segmentation) and third-party risk.</li><li>Proven ability to translate business objectives into technical evaluation criteria and clear decisions.</li><li>Excellent written and verbal communication for executive-level summaries and deep-dive technical reviews.</li><li>Critical thinker with structured problem-solving and sound judgment</li></ul>

Responsibilities: <ul><li>Design, develop, and maintain robust pipelines to collect, transform, and store data used in model monitoring workflows (e.g., scoring data, performance metrics, outcomes).</li><li>Build scalable data architectures to support real-time and batch monitoring, including data ingestion, enrichment, and retention practices.</li><li>Develop reusable monitoring components (e.g., performance drift detectors, threshold-based alerts, metric repositories) that support various model types and regulatory needs.</li><li>Integrate data pipelines with model lifecycle platforms, MLOps tools, and observability solutions to ensure seamless model performance tracking.</li><li>Partner with model risk and compliance teams to ensure data lineage, audit trails, and documentation are preserved and accessible for regulatory reviews (e.g., SR 11-7 compliance).</li><li>Collaborate with data scientists, model validators, and product managers to align monitoring data infrastructure with evolving model monitoring requirements.</li><li>Work closely with the model monitoring analytics and strategy monitoring analytics teams within MO&amp;A to ensure the monitoring data infrastructure adapts to changing analytics and monitoring needs. Enable visualization and reporting capabilities through dashboards (e.g., Power BI, Tableau) that summarize model health, stability, and issue alerts.</li><li>Designing and maintaining high-performance data pipelines that ingest, transform, and version datasets for Model and Strategy Monitoring</li><li>Optimize data storage and compute performance for large-scale monitoring use cases involving high-frequency scoring or model ensembles.</li></ul> Requirements: <ul><li>Bachelor’s degree in a quantitative, technical, or data-focused field (e.g., Statistics, Mathematics, Computer Science, Data Science, Engineering) with 5+ years’ experience or in lieu of degree, and 7+ years of relevant work experience in, data engineering or related roles in the financial services or regulated analytics domain.</li><li>Strong proficiency with data engineering tools and frameworks (e.g., Apache Spark, Airflow, Kafka, dbt, PySpark).</li><li>Proficient in programming languages such as SAS, Python, and SQL for building monitoring pipelines and validation checks.</li><li>Experience with cloud-based data infrastructure (e.g., AWS, Azure, GCP) and data warehousing (e.g., Snowflake, Redshift, BigQuery).</li><li>Familiarity with MLOps practices, model metadata tracking (e.g., MLflow), and monitoring toolkits (e.g., Evidently AI, Why Labs, Prometheus).</li><li>Understanding of model risk governance requirements and the role of data engineering in ensuring compliant model monitoring.</li><li>Ability to work in an agile environment and deliver high-quality, production-grade code in collaboration with DevOps and platform engineering teams.</li></ul>

Job Purpose: Reporting to the Financial Controller, the overall purpose of the Finance Manager role is to oversee all financials, process excellence, related administrative matters and manage systems Responsibilities: Financial Reporting: <ul><li>Monitor and report any variances from the established budgets to senior management monthly basis showing controls are in place</li><li>Prepare accurate financial reports monthly, interpret the financial results to management, research and report on factors influencing business performance</li><li>Manage the companys financial accounting, monitoring, and reporting systems for effective decision making and statutory compliance</li><li>Ensure to maintain master data file for loans given to related and third parties helping in understanding the live position of the accounts</li><li>Ensure Fixed asset register is kept and maintained with accuracy as per statutory requirement</li><li>Ensuring accuracy of invoicing to affiliates thereby helping them in getting the actual costings of products and decision of selling price.</li></ul> Taxation: <ul><li>Ensure the monthly filing of the PAYE returns and TDS returns are executed on timely basis to meet statutory requirement</li><li>Ensure the monthly statutory contributions return are filed on timely basis to meet statutory requirement</li><li>Communicate every change in relation to personal income tax and corporate tax matters to senior management in the organization for timely decision making.</li><li>Ensure the accuracy and timeliness of the quarterly APS returns and annual tax returns as per statutory requirement</li><li>Ensure the liaison with other third parties like tax authorities and ensure our tax controls are up to date, backed with all supporting evidence they might require.</li><li>Conduct monthly payroll duties in a timely manner including disbursing statutory contributions as per the statutory requirements.</li></ul> Bookkeeping : <ul><li>Perform checks and bank reconciliations within agreed timelines and undertake end of year processes within the agreed timelines to facilitate timely closure of Accounts</li><li>Ensure petty cash is updated on timely basis to capture all the expenses and accurate reporting</li><li>Ensure the financial records are up to speed with statutory requirements and high quality management reports.</li><li>Act as a secondary check on payroll duties in a timely manner including disbursing statutory contributions as per the statutory requirements.</li><li>Ensure clearing of Recons Accounts to meet internal controls guidelines</li><li>Ensure Inventory reconciliation is conducted on monthly basis to mitigate reporting risks</li><li>Ensure Supplier reconciliation is conducted on quarterly basis with proper signing offs for timely settlement of Supplier accounts.</li><li>Ensure Intercompany loans reconciliation is executed on quarterly basis (principal and interest) to meet internal controls guidelines</li></ul> Cost &amp; Cash Flow Management: <ul><li>Assist the Treasury department on schedules they might require in relation to redemption/maturity of fixed deposits accounts, loans and investment in equity and debt instruments.</li><li>Monitor and interpret cash flows and predict future trends through in-depth analysis of changes and advising accordingly</li></ul>&nbsp;Process Excellence: <ul><li>Review and update all existing business, financial and operational processes as per statutory requirement</li><li>Conduct a gap analysis for current processes and develop new proposed processes if required to control business risks.</li><li>Implement optimal process framework in accordance with strategic business objectives&nbsp;</li><li>Develop a compliance checklist and monitor progress through dashboards and/ or data analytics; to monitor internal controls.</li><li>Identify of areas of improvement in overall business performance, with a focus on cost optimization, revenue assurance and maximization, improved process efficiency, supply chain management and resource utilization</li><li>Monitor systems implementation project management and keep track of any systems changes for effective decision making</li></ul> Compliance: <ul><li>Receive all invoices and ensure they are appropriately authorised according to the outlined standard operating procedures</li><li>Increase organizational effectiveness through sound financial analysis and process improvement.</li><li>Liaise with the audit function and offer required support to ensure annual audit is conducted and also developing external relationships with appropriate contacts, e.g.&nbsp;</li><li>external auditors, bankers and approach independent person/body to conduct test on our tax compliance.</li></ul> Requirements: Knowledge: Skills and Experience required for this Role: <ul><li>A first degree in Accounting/Finance or any related discipline.</li><li>Membership in either of the following professional bodies Certified Public Accountant (CPA) or Association of Certified Chartered Accountants (ACCA).</li><li>Possession of any of the following certifications is an added advantage: Certified Quality Auditor (CQA), CISA or International Systems Audit and Control Association (ISACA).</li><li>At least 7 years of post-qualification experience.</li><li>Experience in use of modern accounting/financial techniques and software.</li><li>Must have the experience and capability to ensure timely and accurate preparation of the consolidated financial reports.</li><li>In-depth understanding of finance and accounting principles and standards, responsibilities, code of ethics and certification.</li><li>Ability to identify key audit issues, present sensitive and difficult audit findings and recommendations to the management.</li></ul>&nbsp;Competencies required for this Role: <ul><li>Entrepreneurial and Commercial Thinking</li><li>Adhering to principles and values</li><li>Applying expertise and technology</li><li>Presenting and communicating information</li><li>Working with people&nbsp;</li><li>Analyzing</li></ul>

Role Description: <ul><li>The Area Sales &amp; Business Development Manager Congo will be responsible for managing sales operations within a specific geographical region, focusing on building relationships with distributors, retailers, and users to achieve sales targets and grow business within the Congolese market.</li></ul> Responsibilities: <ul><li>Delivering sales targets within assigned territory by driving the core business and identifying new business opportunities.</li><li>Responsible for demand generation of key products through relevant user marketing to achieve desired results.&nbsp;</li><li>Managing relationships with importers, important wholesale &amp; retail outlets &amp; potential influencers.&nbsp;</li><li>Ensure timely Primary Order collection and maintaining commercial hygiene, pricing for country.</li><li>Support leadership to drive the BTL objectives aligned for the said cluster/ region. In addition, conduct monthly business reviews with local team against the said BTL target and prepare way forward plans with distributors, local teams with proper maintenance of data base for sales &amp; demand generation for focused products as applicable.</li><li>Working regularly in the market and providing insights basis product usage, competitor information and charting a proper plan to address the same.&nbsp;</li><li>Ensuring timely submission of claims with proper documentation as applicable to the categories in the country.</li></ul> Requirements: <ul><li>Candidates with Min 3 Years experience in Managerial Sales or User Marketing roles.</li><li>Should be well versed with the local language (Lingala), French and English.</li><li>Candidates from Paints &amp; Hardware, Adhesives, Construction Chemical and Building Materials will be preferred.</li><li>Graduate from a recognized university.</li></ul> Location: <ul><li>Kinshasa:Should be well versed with local language- Lingala besides French &amp; English</li><li class="ql-align-justify">Lubumbashi: Should be well versed with local language- Swahili besides French &amp; English</li></ul>

Responsibilities: <ul><li>You will be trained in the Privilege Client Engagement Process and be our lead manager in developing and growing our Privilege client relationships.</li><li>To provide financial advisory services as well as appropriate financial and investment solutions and advice to our affluent and high networth clients for various market segments.</li><li>To provide customers with timely information, advice and recommendations to fit their requirements.</li><li>Building and maintaining long-term relationships with your clients is a key factor for success in this role.</li><li>Ensure proper advisory procedures and documentation while adhering to the Banks internal policies, business processes and regulatory requirements (i.e. FAA and other related statutory Acts)</li></ul> Requirements: <ul><li>A recognized university degree.</li><li>At least 3 - 8 years of relevant experience in the banking / financial industry, experienced in financial &amp; investment product sales for Junior Client Advisor role.</li><li>Strong advisory skill and possess with good product knowledge of wealth management &amp; investment products.</li><li>Candidates with prior experience and knowledge in AML/KYC processes within the retail banking sector are preferred.</li><li>Self-motivated, with strong sales drive &amp; energy.</li></ul>

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16 wholesale banking Jobs found

Head, Wholesale Operations Readiness Centre, WORC

Manager, UAT Analyst - Retail Operational Readiness Centre

Registered Client Service Associate

Area Sales Manager

Area Sales Manager

AVP AI Solutions Management

AVP – Model Ops Engineer

Finance Manager

Asst Area Sales Manager

Relationship Manager / AVP / VP – Privilege Banking (Sales)

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Skills

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16 wholesale banking Jobs found

Head, Wholesale Operations Readiness Centre, WORC

Manager, UAT Analyst - Retail Operational Readiness Centre

Registered Client Service Associate

Area Sales Manager

Area Sales Manager

AVP AI Solutions Management

AVP – Model Ops Engineer

Finance Manager

Asst Area Sales Manager

Relationship Manager / AVP / VP – Privilege Banking (Sales)

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

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Contact Us

JOBS BY SKILLS

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.