Pricing Manager, Southeast Asia (KSEA)

Customer Service and Admin (CS&A) Team Lead

EHS Manager

Responsibilities: <ul><li>Develop and recommend pricing tactics and decisions that align with overall pricing strategy and business goals, collaboration with Area pricing manager.</li><li>Work closely with business lines and regions to ensure pricing decisions are made and implemented in a timely manner.</li><li>Run and prepare pricing committees in the frontline in a systematic manner</li><li>Utilize advanced analytical tools and techniques to analyze pricing data, generate actionable insights, and prepare detailed reports to communicate findings and recommendations to leadership.</li><li>Identify opportunities for continuous improvement in pricing mindset, processes and practices, engaging with stakeholders to gather input, ideas, challenges and concerns.</li><li>Assist implementation of pricing initiatives, incl. development of pricing mindset, tools, processes, and governance frameworks</li><li>Provide training and support to colleagues in pricing</li><li>Collaborate closely with sales management on implementation of pricing practices and tactics in regions</li></ul> Requirements: <ul><li>Excellent collaboration and stakeholder management abilities.</li><li>Minimum 5 years’ experience in pricing leadership and regional experience.&nbsp;</li><li>Strong analytical and quantitative skills.</li><li>Excellent communication and presentation skills.</li><li>Deep knowledge in pricing strategies and initiatives and proficiency in pricing software and tools.</li><li>Excellent financial acumen and analytical capability</li><li>Ability to work collaboratively with cross-functional teams.</li><li>Experience in leading broad based transformation projects</li><li>Strong leadership and team management skills.</li><li>Detail-oriented with a strategic mindset.</li></ul>

Job Description: <ul><li>The Customer Service and Admin (CS&amp;A) Team Lead is responsible for the Customer Service and Admin Organization in the Frontline comprising of the Customer Service (callouts, inbound queries and outbound surveys and core 3 nurturing), Customer Service Admin and Workplace teams.</li><li>CS&amp;A Team Lead actively drives customer centricity in the entire organization, develops the CS&amp;A team and ensures operational excellence in the CS&amp;A teams.</li></ul>&nbsp;Responsibilities: <ul><li>Lead, manages, evaluates, and develops Customer Service and Admin Organization to ensure that the organization’s customer service and administration strategy is implemented effectively, consistently, and according to the established guidelines and budgets</li><li>Assures that daily work performed follows generally stated objectives as well as cost-effectiveness and competitiveness and is completed with quality, on time and within budget.</li><li>Manages general communication and collaboration with FL representatives (e.g. Maintenance Operations Excellence Manager, Offering and Sales Development Managers) and with Shared Service Centers (SSC)</li><li>Distributes tasks and levels the daily workload, if needed</li><li>Manages directly special requests from the FL or helps Customer Service and Admin Organization workforce to answer</li><li>Coaches and drives competence development in the team and makes sure there is a career path for all team members</li><li>Drives Behavior to represent as one team towards the customer</li><li>Uses Customer Service data to bring forward ideas to improve customer experience</li><li>Balances between operational and long-term developments</li><li>Manages FL CS&amp;A operations</li><li>Responsible for managing the customer service and administration activities within budget</li><li>Ensure processes are followed according to defined global processes</li><li>Responsible to implement and ensure proper working of new tools / processes / systems</li><li>Responsible to meet KPI targets</li><li>Create a friendly and desirable working environment to minimize turnover rate</li><li>Responsible to ensure that customers’ and internal queries and complaints are promptly replied and followed up</li></ul>&nbsp;Requirements: <ul><li>University degree in commercial or technical sciences or similar through experience</li><li>Good spoken and written English and local languages</li><li>Basic skills with MS Office tools and applications</li><li>Preferably at least 2 years of experience on leadership</li><li>People Management skills</li><li>Leadership experience</li><li>Solid communication skills (written + spoken)</li><li>Previous work experience in customer service and administration and/or strong understanding of customer needs from a relevant industry</li><li>Experience: 3 to 5 years in customer service and admin team lead position, preferably with one company. From rank and file to leadership role.</li></ul>

Responsibilities: <ul><li>Reports to EHS site Manager and Construction Project Manager all EHS related issues, concerns, improvements with a goal on achieving leading indicators and ZERO Recordable Incident Rate. </li><li>Ensure EHS compliance to all legal and other requirements associated with regulatory, local and other requirements.</li><li>Facilitates risk assessment to identify critical safety or health hazards and environmental aspects per company standard/spec and local regulatory standards.</li><li>Works with Project Management Team and Contractor’s leadership team to create targets and objectives based on key EHS risks.</li><li>Verify the EHS plan from Project Management company (PM), and work with PM to validate EHS plan from general contractor (GC).</li><li>Manages and directs construction site in achieving EHS targets &amp; objectives.</li><li>Involve in design review and make sure safety lesson learned are considered in new building design.</li><li>Pro-actively drives and promotes EHS culture throughout the construction site, e.g. by driving leading indicators.</li><li>Ensure zero tolerance culture is developed, recognition plan and discipline actions are in place and effective, and discipline actions well followed for unsafety behavior at construction site.</li><li>Drive construction EHS through close coordination with management team, safety leaders and EHS officers of company project management team, PM, GC, subcontractor per their scope of work, EHS plan, etc.</li><li>Organize regular EHS performance review to PM and GC EHS leaders per SOW and EHS plan, provide in time feedback to company project management team and leaders of PM and GC.</li><li>Report all EH&amp;S data and information as required by company. Use established EHS data processes such as Velocity to manage data such as injuries and illnesses, environmental metrics, risk assessments, EHS action items and other pertinent information.</li><li>Working with Construction project management team to develop management of change program at construction site.</li><li>For example, design change may trigger additional actions for safety, or to monitor and follow EHS law and regulatory revisions and report to EHS manager and Project Manager for actions required.</li><li>Training shall be delivered to leaders of project team, PM and GC about related safety alerts, new specifications and requirement from company, etc.</li><li>Work with site EHS leader and Construction Project Manager to prepare, submit and disseminate information in compliance with regulatory agencies in order to ensure timely submittals.</li><li>Work with Project and Construction Management team to ensure that all key EHS operational controls are in place and that EHS action items are resolved on a timely basis.</li><li>Strict Supervision of all contractor activities with PM in order to ensure compliance with EHS Work Permit.</li><li>Ensure emergency preparedness is in place, e.g. Construction Emergency Response Team ready to deploy in the events of fire, earthquake and strong typhoon.</li></ul> Requirements: <ul><li>College degree, major in Environmental, Safety, Chemical, Electrical, Mechanical, Civil Engineering or relevant.</li><li>5 years minimum as manager or can consider 10 years as safety supervisor / senior engineer.</li><li>Actual experience as Safety Officer or Pollution Control Officer role is an advantage.</li><li>Experience in working with multinational company local or in abroad.</li><li>Comfortable to Speak and write English to all level of organization.</li><li>Demonstrated ability in conducting EH&amp;S audits and inspections.</li></ul>

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Pricing Manager, Southeast Asia (KSEA)

Pricing Manager, Southeast Asia (KSEA)

Customer Service and Admin (CS&A) Team Lead

EHS Manager

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4 wind civil Jobs found

Pricing Manager, Southeast Asia (KSEA)

Pricing Manager, Southeast Asia (KSEA)

Customer Service and Admin (CS&A) Team Lead

EHS Manager

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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