Desktop Support Engineer

Software Quality Engineer

Junior IT System Engineer

Software Development Engineer in Test

EUC Consultant M365

Senior Software Engineer I

EUC Operations Lead

Manufacturing Technician V (Senior Technician)

Responsibilities: <ul><li>Performed Desktop Support services to users&nbsp;</li><li>This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.</li><li>Perform imaging/re-imaging&nbsp;</li><li>Perform asset inventories</li><li>Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)</li><li>Updates Incident records</li><li>Creates and updates work instructions</li><li>Document standards and procedures </li></ul> Requirements: <ul><li>Min. ITE/Diploma graduate with 1 year experience in desktop support</li><li>Min 1 year experience in Microsoft Windows 10 and Microsoft Office 365</li><li>Clear Spoken &amp; Written English and Chinese.</li></ul> possess at least one (1) of the following certifications or their equivalent:&nbsp;<ul><li>CompTIA A+;</li><li>CompTIA Security+;</li><li>CompTIA Network+;</li><li>Microsoft Certified: Windows Client; and</li><li>Microsoft Certified: Managing Modern Desktops.</li><li>Previous IT helpdesk and/or call centre support experience, including providing remote support via the telephone or using remote tool will be added advantages</li><li>Demonstrate knowledge in the support of workstations, and related components</li><li>Good verbal and written communication skills</li><li>Good coordination skills&nbsp;</li><li>Ability to prioritize effectively and work with a sense of urgency</li><li>Effectively communicates with teammates and managers</li></ul>

Responsibilities: <ul><li>We develop products in the fields of speech recognition, ambient scribe, and digital dictation. Our products are mainly used in hospitals and medical practices.</li><li>You ensure the quality of our software through automated and manual testing.</li><li>You identify, analyze, and solve simple errors in web applications, iOS, and Android apps.</li><li>You work with E2E testing tools such as Cypress and Detox.</li><li>You collaborate closely with the development team and the Product Owner.</li><li>You support the team with additional testing-related tasks.</li></ul> Requirements: <ul><li>Education in application development or degree in computer science, or several years of experience in test automation (E2E testing) with a focus on web applications or mobile apps.</li><li>Proficiency in TypeScript or another scripting language.</li><li>Strong communication skills with an appreciative style.</li><li>Quick comprehension and independent way of working.</li><li>Strong quality awareness and a passion for testing.</li><li>Very good German skills and good English skills.</li></ul> Other Information: Our Technological Environment: <ul><li>.NET, C#, Web API, Entity Framework, SignalR, WPF, xUnit</li><li>Angular, TypeScript, Electron, Cypress</li><li>React Native, Detox</li><li>Azure DevOps Services with Git</li><li>Microsoft SQL Server</li><li>JetBrains products (Rider)</li><li>Microsoft Windows and Apple macOS as target systems for desktop applications</li><li>iOS and Android as target systems for mobile applications</li><li>Our applications are hosted both in the cloud (Microsoft Azure VMs) and on-premises at our clients’ sites.</li></ul> An Advantage Would Be: <ul><li>Certificate as “Test Automation Engineer” (e.g., ISTQB) or willingness to further your education.</li><li>Experience with CI/CD tools such as Azure DevOps.</li><li>Knowledge of agile methods (especially Scrum).</li><li>Knowledge of database technologies (Microsoft SQL).</li><li>Knowledge of C# and PowerShell.</li></ul> What we offer you (and much more): <ul><li>Alongside a young and modern company culture, you can expect an agile and communicative working environment, great team events, motivating team spirit, and many other benefits:</li><li>A personalized onboarding program so you can fully focus on your new tasks and get to know your new team.</li><li>5 weeks of vacation, increasing to 6 weeks after 3 years, and 7 weeks after 10 years.</li><li>Your birthday off.</li><li>Option to work from home.</li><li>Support and funding for training and further education.</li><li>Free parking, reimbursement of public transport pass, or contribution to your commuting costs, plus a free half-fare travelcard.</li><li>Free coffee, soft drinks, and snacks at the workplace.</li><li>Modern hardware and software, plus a comfortable ergonomic workstation.</li><li>State-of-the-art offices with an in-house game lounge, fitness room, rooftop terrace, and a kitchen with catering options.</li></ul>

Responsibilities: <ul><li>With us, you will work in a young and creative team for many small and medium-sized enterprises (SMEs) in the greater Zurich area.</li><li>We take care of IT operations, provide innovative services via the cloud and help our customers with digitization.</li><li>We are working on many other projects related to the web, digitization and cloud.&nbsp;</li><li>At our central location in the Office LAB in Spreitenbach, each team member has a personal workplace with state-of-the-art equipment.</li><li>It is the home station for all employees, because we are naturally on the road a lot.</li><li>In order for our team to be able to concentrate fully on our customers, we attach great importance to a lot of freedom, independence and committed personalities.</li><li>Your job as a Junior IT System Engineer</li><li>You work for many of our customers and independently take on varied customer orders and tasks.</li><li>You will install and support hardware and software at our customers sites or remotely.</li><li>You will provide cloud services, handle user mutations, offer hardware and software, plan tickets and changes.</li><li>In doing so, you will expand your knowledge until you can work independently as an IT system engineer.</li><li>You manage all your tasks, tickets and services via our Cloud Business Platform. With your care and commitment, you inspire our customers so that they are in good hands and advised.</li><li>During your time as a Junior IT System Engineer, you will develop into a project manager, so that you can implement your own projects.</li></ul> Requirements: <ul><li>You have a basic computer science education or comparable practical experience, ideally already in the IT industry.</li><li>You have experience with Windows client and server, Microsoft 365, firewall and networking.</li><li>You are a reliable, communicative personality with a high level of commitment and a good team player.</li><li>You speak perfect German and can converse in English.</li><li>You have a driving licence Cat. B and preferably drive a car safely.</li></ul> What We Offer You <ul><li>Comprehensive introductory program.</li><li>Freedom, perspectives and development opportunities.</li><li>Young and creative culture with strong team cohesion.</li><li>Modern and technology-driven working environment.</li><li>Exciting work and new tasks with a lot of influence in a growing tech company.</li><li>Personal, modern business car with private use, 6 weeks vacation</li></ul>

Responsibilities: <ul><li>Contribute to planning, estimation, and refinement of stories, epics, and design changes as part of an Agile Scrum team.</li><li>Build out test strategies and plans to cover new areas of functionality, ensuring all necessary testing is performed.</li><li>Refine acceptance criteria into testable units and convert those into automated tests that execute efficiently and reliably.</li><li>Integrate automated tests with CI/CD pipelines and ensure successful automation as part of our standard build process.</li><li>Occasional manual testing when automation is not an option.</li><li>Report, reproduce, and help development resolve defects, emphasis on troubleshooting, root cause analysis, and prevention of similar issues in the future.</li><li>Freely debate ideas and rally behind decisions.</li><li>Pushing for continual improvement in everything we do.</li><li>Apply technology trends and industry innovations to our products and take initiatives.</li><li>Utilizing and embracing AI tools to assist in Quality Engineering activities.</li></ul> Requirements: <ul><li>Domain experience in Quality Engineering, especially automated testing.</li><li>Experience test planning and breaking down stories/requirements into testable units.</li><li>Full-stack experience in automated testing, validating both front-end and back-end interfaces, including RESTful API endpoints and web-based user interfaces.</li><li>Solid object-oriented programming skills and string experience automating in Java, JavaScript, typescript or similar.</li><li>Experience on building and scaling tests using frameworks like Junit/TestNg and/or Cypress/Playwright.</li><li>Experience/familiarity working with public cloud, especially AWS and utilising its SDK to interact with Cloud Services for testing.</li><li>Familiarity working with databases and an ability to incorporate database-side validation into automated tests.</li><li>Experience with CI/CD pipelines, especially using Jenkins and working with pipelines.</li><li>Some working knowledge of Microsoft Exchange, Microsoft 365, Azure Active Directory, and Windows Server.</li><li>Experience/knowledge in leveraging AI tools in building agents, using for reviews and generating skeleton code.</li><li>Some experience/familiarity with performance/scalability testing.</li><li>Bias for action and problem solving – eagerness to take initiative and make things happen.</li></ul>

Responsibilities: <ul><li>Setup and Configuration. Deploy and configure M365 services, including Teams, Exchange Online, Windows 10/11 Deployment and Intune.</li><li>Implement security and compliance policies to ensure data classification and compliance.</li><li>Conduct Proof of Concept (POC), new product evaluations and fitment.</li><li>Configure and manage user accounts, licenses, and permissions.</li></ul> Management and Operation: <ul><li>Monitor and maintain the health and performance of M365 services.</li><li>Troubleshoot and resolve issues related to M365 services and applications.</li><li>Perform regular updates and maintenance to ensure optimal performance and security.</li></ul> Collaboration and Support: <ul><li>Work closely with other IT teams to integrate M365 services with existing systems and applications.</li><li>Provide technical support and guidance to end-users and other IT staff.</li><li>Conduct training sessions and create documentation to help users effectively utilize M365 services.</li></ul> Continuous Improvement: <ul><li>Stay up-to-date with the latest M365 features, updates, and best practices.</li><li>Identify opportunities for process improvements and automation to enhance efficiency and productivity</li><li>Participate in the planning and lead execution of M365-related projects and initiatives.</li></ul> Requirements: Additional Requirement details - Microsoft 365 Certified: <ul><li>Enterprise Administrator Expert or other relevant certifications.</li><li>roven experience in setting up, configuring, managing, and operating M365 tenant and workloads.</li><li>Strong knowledge of Microsoft 365 services, including Teams, Exchange Online, Windows 10/11 Deployment and Intune.</li><li>Experience with PowerShell scripting for automation and management tasks.</li><li>Experience with hybrid M365 environments and integration with on-premises systems.</li><li>Familiarity with security and compliance features in M365, such as Data Loss Prevention (DLP), Conditional Access, and Multi-Factor Authentication (MFA).</li><li>Knowledge of Azure Active Directory and related identity management solutions.</li><li>Excellent problem-solving and troubleshooting skills.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work independently and as part of a team.</li></ul> Educational Qualification: <ul><li>Bachelor’s Degree in Computer Science, Information Technology or related field</li></ul> Experience: <ul><li>Minimum 5 to 6 years in EUC environment.</li><li>2 to 3 years of experience with skilled and experienced M365 Engineer and responsible for setting up, configuring, managing, and operating our M365 tenant and workloads. This role requires a deep understanding of Microsoft 365 services.</li></ul>

Role Description: <ul><li>BASIC FUNCTIONS: This position performs complex research, design, and software development assignments within a software functional area or product line, and provides direct input to project plans, schedules, and methodology in the development of cross-functional software products.</li><li>This position performs software design — typically across multiple systems; mentors more-junior members of the team; and talks to users/customers and translates their requests into solutions.</li></ul> Responsibilities: <ul><li>Interface with other technical personnel or team members to finalize requirements.</li><li>Write and review portions of detailed specifications for the development of complex system components.</li><li>Complete complex bug fixes.</li><li>Work closely with other development team members to understand complex product requirements and translate them into software designs.</li><li>Successfully implement development processes, coding best practices, and code reviews.</li><li>Operate in various development environments (Agile, Waterfall, etc.) while collaborating with key stakeholders.</li><li>Resolve complex technical issues as necessary.</li><li>Train entry-level software engineers as directed by department management, ensuring they are knowledgeable in critical aspects of their roles.</li><li>Keep abreast of new technology developments.</li><li>Design and work with complex data models.</li><li>Mentor less-senior software developers on development methodologies and optimization techniques.</li><li>All other duties as assigned.&nbsp;</li></ul> Requirements: Qualifications <ul><li>4+ years of Software Engineering experience.</li><li>BS Engineering/Computer Science or equivalent experience required.</li></ul> Technical Skills <ul><li>Advanced knowledge of software development methodologies (e.g., Agile, Waterfall).</li><li>Strong proficiency with data manipulation language including optimization techniques.</li><li>Strong understanding of normalized/dimensional data modeling principles.</li><li>Strong knowledge of multiple data storage subsystems.</li><li>Expertise in development languages including but not limited to: Java/J2EE, JavaScript, JSP, C/C++, HTML, XML, SQL, Windows, UNIX, and .Net.</li><li>Strong research skills.</li><li>Strong knowledge in industry best practices in development.</li><li>Knowledge in using and developing applicable tool sets.</li><li>Ability to interface competently with other technical personnel or team members to finalize requirements.</li><li>Ability to work well with internal and external technology resources.</li><li>Knowledge of test-driven development.</li><li>Ability to write and review portions of detailed specifications for the development of complex system components.</li><li>Ability to complete complex bug fixes.</li><li>Good oral and written communication skills.</li></ul>

Responsibilities: <ul><li>Strategy and Vision: Develop and execute a forward-thinking EUC strategy aligned with the overall IT and business objectives.</li><li>Identify emerging technologies and trends to enhance the end-user experience and drive innovation.</li><li>Service Delivery and Management: Oversee the delivery and management of all end-user computing services, including desktop support, laptop management, mobile device management (MDM), virtual desktop infrastructure (VDI), software deployment, and collaboration tools.</li><li>Team Leadership and Development: Lead, mentor, and develop a high-performing EUC team. Foster a collaborative and results-oriented work environment.</li><li>Manage team resources, budgets, and performance.</li><li>End-User Experience: Champion the end-user experience, ensuring that services are user-friendly, reliable, and meet the needs of the business.</li><li>Implement mechanisms for gathering user feedback and continuously improving services.</li><li>Security and Compliance: Ensure the security and compliance of all end-user devices and systems, adhering to company policies and industry best practices.</li><li>Collaborate with the security team to implement and enforce security measures.</li><li>Asset Management: Oversee the procurement, deployment, maintenance, and disposal of Client’s end-user hardware and software assets.</li><li>Ensure accurate inventory management and cost-effectiveness.</li><li>Vendor Management: Manage relationships with relevant technology vendors, ensuring service level agreements (SLAs) are met and value for money is achieved.</li><li>Evaluate and select new vendors as needed.</li><li>Collaboration and Communication: Collaborate effectively with other IT departments (e.g., Infrastructure, Security, Applications) and business stakeholders to ensure seamless integration of EUC services.</li><li>Communicate effectively with all levels of the organization on EUC-related matters.</li><li>Problem Management and Resolution: Oversee the resolution of complex end-user issues, ensuring timely and effective solutions.</li><li>Implement proactive measures to prevent recurring problems.</li><li>Budget Management: Develop and manage the EUC budget, ensuring cost-effective operations and investments.</li><li>Project Management: Oversee the execution of key Technology projects from initiation to successful completion, defining project scope and objectives, develop project plans and ensuring on-time and within-budget delivery while maintaining exceptional quality.</li></ul> Requirements: <ul><li>Bachelors degree in Computer Science, Information Technology, or a related field. Masters degree preferred.</li><li>Minimum of 20 years of progressive experience in IT, with at least 10 years in a leadership role managing end-user computing services.</li><li>Strong technical knowledge of end-user hardware, operating systems (Windows, macOS), mobile platforms (iOS, Android), desktop virtualization technologies (e.g., Citrix, VMware Horizon, Windows365), collaboration tools (e.g., Microsoft 365) and Video Conferencing technologies (Crestron, Microsoft Teams Room).</li><li>Experience with modern device management tools and methodologies (e.g., Intune, Jamf).</li><li>Solid understanding of ITIL frameworks and service management principles.</li><li>Excellent leadership, communication (written and verbal), interpersonal, and presentation skills.</li><li>Strong problem-solving and analytical skills.</li><li>Ability to work effectively in a fast-paced and dynamic environment.</li><li>Experience managing budgets and vendor relationships.</li></ul>

Responsibilities: <ul><li>Perform evaluations and/or analyze unique problems that are new to equipment.</li><li>Perform predictive maintenance by analyzing routine failures and determining adjustments and repairs that need to be made.</li><li>Perform training as needed to Lower level Maintenance Techs on troubleshooting and repair techniques utilized with equipment</li><li>Perform specified preventative maintenance on production equipment to prevent equipment downtime.</li><li>Monitor equipment operations to ensure proper usage.</li><li>Construct and/or assemble new equipment.</li><li>Troubleshoot equipment failures and repair as needed.</li><li>Perform specified preventative maintenance on production equipment to prevent equipment down-time.</li><li>Perform Lock Out / Tag Out requirements.</li><li>Help repairing on hydraulic, pneumatic and electromechanical systems.</li><li>Perform other duties as assigned or necessary to meet business conditions or changes.</li><li>Adheres to quality and safety systems or maintenance of quality and safety standards.</li><li>Analyze and improve existing products, equipment, processes as assigned.</li><li>Develop manufacturing methods and processes in the production of components and methods to reduce manufacturing costs.</li><li>Investigate, establish and implement requirements for equipment, tooling, and methods of manufacturing.</li><li>Participate in cost reduction and cost of quality programs.</li><li>Assist manufacturing engineer in solving production constraints.</li><li>Support production through independent review, root cause analysis, corrective action, discrepancy handling, and defect prevention.</li></ul> Requirements: <ul><li>Good communication skills, both oral and written.</li><li>Ability to work independently.</li><li>Working knowledge of Microsoft Windows.</li><li>Must have good or corrected eyesight to ensure quality of work.</li><li>Strong practical technical ability.</li><li>Good mechanical aptitude and troubleshooting ability.</li><li>Ability to work in a fast-paced environment.</li><li>Associate Diploma in a technical discipline or equivalent experience.</li><li>1+ years experience in injection molding maintenance, or mechanical, hydraulic, pneumatic and electrical repair.</li></ul>

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8 windows Jobs found

Desktop Support Engineer

Software Quality Engineer

Junior IT System Engineer

Software Development Engineer in Test

EUC Consultant M365

Senior Software Engineer I

EUC Operations Lead

Manufacturing Technician V (Senior Technician)

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8 windows Jobs found

Desktop Support Engineer

Software Quality Engineer

Junior IT System Engineer

Software Development Engineer in Test

EUC Consultant M365

Senior Software Engineer I

EUC Operations Lead

Manufacturing Technician V (Senior Technician)

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow is on a mission to connect companies with the best talent across the globe.