Systems Engineer

Cloud Solutions Architect

IT Support Engineering

Manufacturing Technician IV

Responsibilities: <ul><li>Respond, manage, and escalate (as needed) technical support requests via the ticketing system, telephone calls, and emails either directly or using remote support tools.</li><li>Responsible for supporting Business user end point devices (Laptops/desktops/Smart phones/Tablets /video conferencing services) either directly or using remote support tools on as-needed basis.</li><li>Ensure compliance of regulatory requirements including cGMP standards and site-specific SOPs when completing assigned functional activities.</li><li>Manage and maintain analytical laboratory and computerized manufacturing control systems in a GMP environment according to established regulatory requirements.</li><li>Perform L1 tasks on Server, Network and Telecom Infrastructure in USA &amp; Canada as needed.</li><li>Assist Core teams in performing L1 troubleshooting tasks on Security tools, technologies &amp; platforms like Crowdstrike, Zscaler, Zero Trust, Privileged access management.</li><li>Maintain inventories of endpoint devices, GMP assets and applications.</li><li>Ensure 100% compliance with the GMP Policies and Procedures.</li></ul> Operations: <ul><li>Handle day to day end user support tickets. Provides IT support to VIP users.</li><li>Work with central IT teams to resolve issues reported via helpdesk system.</li><li>Owns end-to-end responsibility for resolving issues in a timely manner.</li><li>Provides updates on Infrastructure health and corrective/preventive actions.</li><li>Maintains an up-to-date inventory of endpoint devices, servers, GMP assets, OT devices and Network devices.</li><li>Flexible to work in a multi-shift operation environment.&nbsp;</li><li>Can be onsite on need basis to assist during any crisis in off-business hours.</li><li>Ensure site IT SOPs are updated and supports site QA and CSV on GMP tasks.</li></ul> Requirements: Education Qualifications:&nbsp; <ul><li>Bachelor’s degree (IT) or similar Desired Certifications.</li><li>Certifications (preferred) – Current JNCIE-ENT, JNCIE, or CCIE certification/ CCNP, CEH, CISSP, MCSA etc.</li></ul> Experience Required: <ul><li>3 – 5 years’ experience working in a GMP compliant pharmaceutical laboratory/manufacturing environment.</li><li>Working Knowledge of Cisco, Juniper, Aruba Technologies &amp; Architectures (examples- Cloud &amp; Cloud Security, Networking- Network Segmentation, Patching, Next-Gen AV, Avaya VOIP, Teams based Conferencing systems)</li><li>Experience managing and maintaining servers, LAN, IP Phone and WAN systems; Switches/ Routers/ Access Points, VPNs; Knowledge of IT-OT Network Segregation.</li><li>Working knowledge of networking concepts such as Routing, Switching, VLANs, VPNs, DHCP and DNS.</li><li>Hands-on experience with Windows 10/11, Microsoft Office tools, common business applications, digital signing applications, Adobe software, Apple devices and L1 knowledge of Windows Server operating systems, Virtualization Hypervisors like VMWare and Wireless Networking devices like Aruba/HPE.</li><li>Has good knowledge for troubleshooting Microsoft 365 and Microsoft Teams rooms (conferencing systems)</li><li>Oversee and ensure timely repair/replacement of faulty hardware including endpoint devices, network hardware and appliances.</li><li>Well versed on GMP Infrastructure and Applications used in Manufacturing and Laboratories.</li><li>Well versed with GMP Procedures</li></ul>

Responsibilities: <ul><li>Act as a conduit between Global Architecture (Enterprise Architects) and the Engineering teams..</li><li>Work across/with Architects from different organizations.</li><li>Introduce/train teams with new technology.</li><li>Lead teams toward problem-resolution identifying, researching, &amp; coordinating with resources.</li><li>Evaluate new technologies and their applicability to the business.</li><li>Drive technical direction and architecture evolution via reviews and on-floor leadership.</li><li>Actively monitor the Business Unit system health and design and write proposals.</li><li>Proactively monitor new development to discover subsystems</li><li>Proactively research, monitor, learn, and assess industry/technology advancements</li><li>All other duties as assigned.</li></ul> Requirements: <ul><li>Strong understanding of programming languages, code, and database.</li><li>Expert-level knowledge in programming language(s); e.g., .Net, Java, HTML, Perl, C++, C#, PHP, etc.; or expert level in engineering discipline.</li><li>Expert in a plurality of the following technologies: Parallel and Distributed Processing Systems, Information Retrieval, Data Mining,&nbsp;NaturalLanguage Processing, Very Large Scale Databases, Declarative Languages, and High-Performance Computing.</li><li>Solid working knowledge in a plurality of the following areas: Network Design (LAN and WAN), Storage System Architectures,&nbsp;Service.</li><li>Oriented Architecture technologies, XML and XSLT, and Parallel Processing Architectures (such as SMP and NUMA).</li><li>Experience with a plurality of the following operating systems: Windows Server, UNIX (Linux), and z/OS.</li><li>Strong organization/project planning, time management, and change management skills across multiple functional groups and departments, and strong delegation skills involving prioritizing and reprioritizing projects and managing projects of various size and complexity.</li><li>Advanced problem-solving experience involving leading teams in identifying, researching, and coordinating the resources necessary to effectively troubleshoot/diagnose complex project issues; prior success extracting/translating findings into alternatives/solutions; and identifying risks/impacts and schedule adjustments to facilitate management decision-making.</li></ul>

Responsibilities: <ul><li>Implement and manage Application Allow Listing (AAL).</li><li>Identify, analyze, and remediate malware threats.</li><li>Ensure proper tagging and tracking of IT assets.</li><li>Facilitate smooth operational transitions to local IT.</li><li>Contribute to long-term support planning for cybersecurity activities (0.2 FTE).</li><li>Troubleshoot and resolve IT technical issues.</li><li>Maintain high-quality service delivery and consistent service reliability.</li><li>Collaborate with Fab Operations and other teams.</li><li>Train new support employees, consultants, and temporary staff.</li></ul> Requirements: <ul><li>Proven IT technical support experience.</li><li>Knowledge of AAL, malware remediation, and asset tagging.</li><li>Strong troubleshooting and problem-solving skills.</li><li>Effective collaboration with cross-functional teams.</li><li>Excellent communication and interpersonal skills.</li><li>Proactive, self-motivated, and focused on continuous improvement.</li><li>Efficient handling of requests and incidents.</li><li>Proficiency in IT operating Systems (Windows, Linux), software applications, and hardware components</li><li>Ability to diagnose and resolve technical issues efficiently</li><li>Expertise in handling incidents during tool deployments and configurations, ensuring prompt resolution of unforeseen issues</li><li>Diploma in IT, Network Engineering, or related field</li><li>4-5 years in technical support or related IT field</li><li>Customer service in a manufacturing environment</li><li>IT systems deployment (Carbon Black CB, Baramundi, BeyondTrust)</li><li>Direct working support experience in clean-room environment will be added advantage</li><li>See how you compare with other applicants</li></ul>

Responsibilities: <ul><li>Perform evaluations and/or analyze unique problems that are new to equipment.</li><li>Perform predictive maintenance by analyzing routine failures and determining adjustments and repairs that need to be made.</li><li>Perform training as needed to Lower level Maintenance Techs on troubleshooting and repair techniques utilized with equipment</li><li>Perform specified preventative maintenance on production equipment to prevent equipment downtime.</li><li>Monitor equipment operations to ensure proper usage.</li><li>Construct and/or assemble new equipment.</li><li>Troubleshoot equipment failures and repair as needed.</li><li>Perform specified preventative maintenance on production equipment to prevent equipment down-time.</li><li>Perform Lock Out / Tag Out requirements.</li><li>Help repairing on hydraulic, pneumatic and electromechanical systems.</li><li>Perform other duties as assigned or necessary to meet business conditions or changes.</li><li>Adheres to quality and safety systems or maintenance of quality and safety standards.</li><li>Analyze and improve existing products, equipment, processes as assigned.</li><li>Develop manufacturing methods and processes in the production of components and methods to reduce manufacturing costs.</li><li>Investigate, establish and implement requirements for equipment, tooling, and methods of manufacturing.</li><li>Participate in cost reduction and cost of quality programs.</li><li>Assist manufacturing engineer in solving production constraints.</li><li>Support production through independent review, root cause analysis, corrective action, discrepancy handling, and defect prevention.</li></ul> Requirements: <ul><li>Good communication skills, both oral and written.</li><li>Ability to work independently.</li><li>Working knowledge of Microsoft Windows.</li><li>Must have good or corrected eyesight to ensure quality of work.</li><li>Strong practical technical ability.</li><li>Good mechanical aptitude and troubleshooting ability.</li><li>Ability to work in a fast-paced environment.</li><li>Associate Diploma in a technical discipline or equivalent experience.</li><li>1+ years experience in injection molding maintenance, or mechanical, hydraulic, pneumatic and electrical repair.</li></ul>

Skills

Industry

Location

Jobtitle

4 windows Jobs found

Systems Engineer

Cloud Solutions Architect

IT Support Engineering

Manufacturing Technician IV

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

JOBS BY LOCATIONS

MODEL JOBS

JOBS BY CITY

Skills

Industry

Location

Jobtitle

4 windows Jobs found

Systems Engineer

Cloud Solutions Architect

IT Support Engineering

Manufacturing Technician IV

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

JOBS BY LOCATIONS

MODEL JOBS

JOBS BY CITY

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.