Card Authorisation & Fraud Detection Analyst

Assistant Brand and Innovation Project Manager (Contractual) 

QC Lab Sample Coordinator

Docusign Developer

Senior DevOps Engineer

Manager, Operations

Deputy Team Lead (VP1/2) – KYC / CDD / AML

SVP / FVP  - KYC Operations - GWB

Senior Quality Specialist, LIMS Administration

HR Generalist

Responsibilities&nbsp;: Authoriser - Card Authorisation&nbsp;<ul><li>Process and authorize credit &amp; debit card transactions in a timely and accurate manner.&nbsp;</li><li>Perform voice-authorisation and give assistance to merchants and customers at POS transactions.&nbsp;</li><li>Meeting Service Level Agreements (SLA) standards on pick-up call (for merchants and customers).&nbsp;</li><li>Manage email duties, assisting Call Centre &amp; RMs on block/unblock cards, temporary increase limit adjustment, and bypass security check for customers.&nbsp;</li><li>Support Cards &amp; Payments (CPP) Cards Operations to process Authorisation code for unsecured products.&nbsp;</li></ul> Authoriser – Merchant and Customer Support <ul><li>Establish and maintain relationships with merchants, providing support and guidance on credit &amp; debit card transaction processes.&nbsp;</li><li>Assist merchants with inquiries and resolve any issues related to card authorizations.&nbsp;</li><li>Assist in transaction code cancellation request receive from merchants, customers and Contact Centre.&nbsp;</li><li>Respond to customer inquiries regarding credit &amp; debit card transactions and account statuses.&nbsp;</li><li>Educate customers on card usage, security, and fraud prevention.&nbsp;</li><li>Assist customer to adjust Temp Increase Limit.&nbsp;</li><li>24/7 emergency card replacement support.&nbsp;&nbsp;</li><li>Act as point-of-contact with Card Scheme&nbsp;&nbsp;</li></ul> Authoriser – Card Surveillance Support (transaction monitoring)&nbsp; <ul><li>Monitor and review card transactions for potential fraud and irregularities.&nbsp;</li><li>Monitor cards transaction in real time alerts queue and identify high risk transactions.&nbsp;&nbsp;</li><li>Monitor and analyze transactions to detect fraudulent activities using Visa/Mastercard fraud detection tools.&nbsp;</li><li>Observe customer transactions and identify suspicious and fraudulent activities such as account take over (scam fraud), friendly fraud, lost &amp; stolen card, and Credit Master attacks. Block/unblock cards, and attempt transaction cancellation when necessary.&nbsp;&nbsp;</li><li>Contact customer or manually trigger SMS notification to alert customer of suspicious transaction and perform verification with customer.&nbsp;</li><li>Follow-up on uncontactable customer by calling or sending SMS to notify to mitigate losses.&nbsp;</li><li>Manage customers expectation and explain to customer on fraudulent transactions and scam activities.&nbsp;</li><li>Support Fraud Investigation Team and Fraud Issuing team when required on fraud matters.&nbsp;</li><li>Perform merchant ID blocking to prevent Bin attack fraud and support CPP on parameter maintenance for 3DS system.&nbsp;</li></ul> Requirements: <ul><li>Diploma or equivalent qualification preferred.&nbsp;</li><li>Proficient in English. Ability to converse in in Mandarin (and dialects), Bahasa Malay, Tamil will be a plus.&nbsp;&nbsp;</li><li>Able to use MS Office and possess good written and communication skills.&nbsp;</li><li>Pleasant disposition with good interpersonal skills.&nbsp;</li><li>Possess strong analytical skills.&nbsp;</li><li>Possess high standard of customer service.&nbsp;</li><li>Manage task and responsibilities with minimal supervision. Take initiative and be proactive in solving problems.&nbsp;</li><li>Be a Team player, collaborate effectively with colleagues, and assist team members when needed, fostering a&nbsp;positive team.&nbsp;&nbsp;</li><li>Ability to work both independently and collaboratively in a fast-paced environment.&nbsp;</li><li>Able to perform 24 hours rotating shift including weekend &amp; public holiday and to be on standby for recall when&nbsp;called upon.&nbsp;&nbsp;</li><li>Ability to work in a fast-paced environment with ability to take pressure and meet the demands of the job.&nbsp;</li><li>Previous experience on fraud surveillance in banking sector or law enforcement agencies will highly be&nbsp;considered.&nbsp;</li><li>Keen interest in scam prevention&nbsp;</li></ul>

This is 1 year Contractual role. Responsibilities: Brand management (60%): <ul><li>Assist in planning and executing marketing communication activities (online &amp; offline).</li><li>Support always-on social content, ensuring consistency with brand tone and direction.</li><li>Coordinate day-to-day campaign operations and timelines— from briefing, production, posting, to performance tracking.</li><li>Work closely with internal teams and external partners (e.g., creative, production, KOLs, and agencies) to deliver high-quality output on time.</li><li>Participate in on-site productions or shoots, providing brand and communication support.</li><li>Develop and manage internal brand POSM and marketing materials.</li><li>Handle agency/vendor coordination — contracts, deliverables, and follow-ups.</li><li>Manage procurement and finance tasks (PO, invoice, and payment documents).</li><li>Track and summarize campaign &amp; social performance reports.</li><li>Conduct market/competitor research and trend monitoring.</li><li>Coordinate with cross-functional teams (media, sales, PR, trade) for alignment.</li><li>Organize and maintain brand asset files, content calendars, and approvals.</li><li>Support brand events and activations, including logistics and materials.</li><li>Provide general administrative and coordination support for daily brand operations.</li></ul> Innovation project management (40%): <ul><li>Facilitate and drive forward end-to-end SAP code creation for new product development projects and Lift and Launch projects to align with the master timeline and ensure proactive communication across all departments such as Commercial, Supply Chain, Logistic, R&amp;D, Procurement, and Finance.</li><li>Monitor project progress and handle arising issues to ensure all projects are completed on time.</li><li>Coordinate with cross-functional departments to ensure smooth execution of projects without delays.</li><li>Immediately inform the supervisor if encounter problems that may affect the NPD project timeline and provide updated progress solutions.</li><li>Perform other related tasks as assigned by the superior on a case-by-case basis.</li><li>Work effectively and collaboratively with stakeholders across borders and within a complex matrix organization.</li></ul> Requirements: <ul><li>Bachelor’s degree in marketing, communications, business administration, engineering &amp; science or related field.</li><li>Minimum 2-4 years’ experience in Marketing, Brand management, Social media management, project management &amp; coordination in Food or FMCG manufacturing industry would be advantage.</li><li>Passionate about brands, social media, creative communication, and innovation.</li><li>Detail-oriented, proactive, organized, and good at multitasking during urgency.</li><li>Strong coordination and communication skills with a positive attitude.</li><li>Basic understanding of procurement and finance workflow (PO/Invoice).</li><li>Familiar with digital and social media platforms (META, YouTube, TikTok, etc.).</li><li>Basic understanding of project coordination or product development processes.</li><li>Strong willingness to learn and ability to work in a fast-paced environment.</li><li>Ability to work effectively in a collaborative environment with multi-functional teams.</li><li>Good communication skills (spoken and written) in English and Thai.</li><li>Proactive, responsible, and able to manage tasks with guidance from seniors.</li></ul>

Responsibilities: Sample Management <ul><li>Performs QC sample/reference standard/chromatographic column receipt, processing, distribution for testing and storage.</li><li>Performs QC sample reconciliation and disposal.</li><li>Tracks inventory of product samples, stability samples, and test materials in the lab.</li><li>Uses laboratory software for sample, reference standard, chromatographic column management.</li><li>Verifies accuracy of labeling/documentation provided with samples.</li><li>Informs QC Coordinator if chemical or reference standard is expired for removal from laboratory area.</li><li>Send samples for outside testing. Submit samples to the appropriate labs for testing.</li><li>Create and maintain reports including quality data trending, informational spreadsheets, laboratory log spreadsheets.</li><li>Compile a list of necessary laboratory supplies specifically reference standards, contacting vendors to obtain quotes.</li><li>Uses the purchasing system to procure laboratory supplies.</li><li>Provide status updates to QC management and other departments regarding the submission of samples.</li><li>Maintain a safe work environment by following standards and procedures and complying with legal regulations.</li></ul> Lab Equipment <ul><li>Maintains, operates equipment and instruments supporting sample processing.</li><li>Provides general laboratory support such as routine instrument cleaning/preventative maintenance/calibration, sample receiving, chemical inventory, document filing and housekeeping.</li><li>Works with internal resources to maintain lab in an optimal state. Cleans lab working surfaces and disposes of any excess chemicals, solutions, solvents, etc. in the special waste containers for each class of waste chemicals.</li><li>Under close supervision, learns to troubleshoot basic instrument problems.</li></ul> Investigations&nbsp; <ul><li>Escalates any trends/events to the QC Lab Manager.</li><li>Escalates any sample and reference standard documentation issues to the QC Lab Manager.</li><li>With guidance, participates in OOS/OOT/NOE and other investigations.</li><li>Assists, as and when needed, scientists working in the laboratory.</li><li>May assist in drafting, editing, and reviewing SOPs.</li></ul> Training <ul><li>Maintains assigned training records current and in-compliance.</li><li>May assist in the training of laboratory staff.</li></ul> Compliance&nbsp; <ul><li>Performs assigned work in a timely and safe manner conforming to regulatory, company and compendia requirements within pharmaceutical manufacturing setting.</li><li>Documents accurately data generated in notebooks/worksheets/LIMS in compliance with SOPs.</li><li>Follows internal processes related to controlled substances.</li></ul> Safety <ul><li>Follows EH&amp;S procedures to ensure a safe work environment.</li><li>Follows all applicable safety and standards guidelines, such as SOPs, cGMP, DEA regulations good documentation practice and/or MSDS.</li></ul> Requirements: Education &amp; Experience <ul><li>College graduate, preferably in a Science related field.</li><li>Laboratory experience related to sample management preferred.</li></ul> Knowledge <ul><li>Basic knowledge of sample management in a laboratory environment.</li><li>Some knowledge of applicable safety and standards guidelines: SOP, cGMP, GLP, DEA regulations and/or MSDS.</li><li>Competency in Microsoft Office Suite.</li><li>Proficiency with computer savvy.</li></ul> Skills &amp; Abilities <ul><li>Ability to display and analyze data in a logical manner.</li><li>Good verbal and written communication skills as well as good computer skills.</li><li>Attention to details and accurate record keeping.</li><li>Establish and maintain cooperative working relationships with others.</li><li>Solid organizational skills</li><li>Ability to take initiative, set priorities and follow through on assignments.</li></ul> Physical Requirements <ul><li>Extended periods of sitting, standing, walking, reaching, climbing/balancing, kneeling/crouching/crawling, looking at monitor for extended periods, moderate noise levels and potential business travel.</li><li>Work is in an FDA and DEA-regulated pharma lab environment with risk of exposure to various chemicals.</li><li>Must occasionally lift and/or move up to 15-25 lbs.</li><li>Ability to wear personal protective equipment, including respirators, gloves, etc.</li><li>Specific visions abilities are required by this job include close vision and color vision</li><li>Ability to occasionally tolerate significant differences in temperature and/or humidity for short periods.</li></ul>

Responsibilities: <ul><li>Design, develop, and maintain integrations with DocuSign CLM+ and eSignature APIs.</li><li>Implement and customize contract lifecycle management workflows.</li><li>Develop robust backend components using Java and C# to support business logic and integrations.</li><li>Work with XML and XSLT for document transformations and data interchange.</li><li>Build and manage stored procedures, packages, and triggers using Oracle PL/SQL.</li><li>Utilize Eclipse for Java development and Visual Studio for C# development.</li><li>Configure and support CI/CD pipelines using Azure DevOps.</li><li>Collaborate closely with business analysts, architects, QA, and infrastructure teams.</li><li>Troubleshoot and resolve integration and application issues across environments.</li><li>Create and maintain technical documentation and contribute to best practices.</li></ul> Requirements: <ul><li>8+ years of experience in enterprise application development.</li><li>Proficiency with DocuSign CLM+ (contract templates, workflow design, API integration).</li><li>Strong experience with DocuSign eSignature API and embedded signing flows.</li><li>Solid programming skills in Java and C#.</li><li>Expertise in XML and XSLT for document parsing and transformation.</li><li>Strong knowledge of Oracle Database and PL/SQL development.</li><li>Experience using Eclipse IDE and Visual Studio for software development.</li><li>Hands-on experience with Azure DevOps for version control, CI/CD pipelines, and environment management.</li><li>Strong analytical, communication, and problem-solving skills.</li></ul>

Responsibilities: Cloud Infrastructure Design and Deployment: <ul><li>Architect, design, and implement scalable, reliable, and secure solutions on GCP.</li><li>Deploy and manage GCP services in both development and production environments, ensuring seamless integration with existing infrastructure.</li><li>Implement and manage core services such as BigQuery, Datafusion, Cloud Composer (Airflow), Cloud Storage, Data Fusion, Compute Engine, App Engine, Cloud Functions and more.</li></ul> Infrastructure as Code (IaC) and Automation: <ul><li>Develop and maintain infrastructure as code using Terraform or CLI scripts to automate provisioning and configuration of GCP resources.</li><li>Establish and document best practices for IaC to ensure consistent and efficient deployments across environments.</li></ul> DevOps and CI/CD Pipeline Development: <ul><li>Create and manage DevOps pipelines for automated build, test, and release management, integrating with tools such as Jenkins, GitLab CI/CD, or equivalent.</li><li>Work with development and operations teams to optimize deployment workflows, manage application dependencies, and improve delivery speed.</li></ul> Security and IAM Management: <ul><li>Handle user and service account management in Google Cloud IAM.</li><li>Set up and manage Secrets Manager and Cloud Key Management for secure storage of credentials and sensitive information.</li><li>Implement network and data security best practices to ensure compliance and security of cloud resources.</li></ul> Performance Monitoring and Optimization: <ul><li>Monitoring &amp; Security: Set up observability tools like Prometheus, Grafana, and integrate security tools (e.g., SonarQube, Trivy).</li><li>Networking &amp; Storage: Configure DNS, networking, and persistent storage solutions in Kubernetes.</li><li>Set up monitoring and logging (e.g., Cloud Monitoring, Cloud Logging, Error Reporting) to ensure systems perform optimally.</li><li>Troubleshoot and resolve issues related to cloud services and infrastructure as they arise.</li></ul> Workflow Orchestration: <ul><li>Orchestrate complex workflows using Argo Workflow Engine.</li><li>Containerization: Work extensively with Docker for containerization and image management.</li><li>Optimization: Troubleshoot and optimize containerized applications for performance and security.</li></ul> Requirements:﻿ <ul><li>Bachelors or masters degree in computer science, Information Technology, or a similar field</li><li>Must have 10 + years of extensive experience in designing, implementing, and maintaining applications on GCP and OpenShift</li><li>Comprehensive expertise in GCP services such as GKE, Cloudrun, Functions, Cloud SQL, Firestore, Firebase, Apigee, GCP App Engine, Gemini Code Assist, Vertex AI, Spanner, Memorystore, Service Mesh, and Cloud Monitoring</li><li>Solid understanding of cloud security best practices and experience in implementing security controls in GCP</li><li>Thorough understanding of cloud architecture principles and best practices</li><li>Experience with automation and configuration management tools like Terraform and a sound understanding of DevOps principles</li><li>Proven leadership skills and the ability to mentor and guide a technical team</li></ul>

Role Description:&nbsp; <ul><li>The purpose of this job is to oversee the production schedules in accordance with approved production instructions, standard operating procedures, while utilizing cGMP for the preparation of commercial product.</li><li>Monitor and document in a periodic performance review the performance of the production staff. Identify opportunities for process and equipment improvements.</li><li>Mentor staff and set goals and objectives for the production personnel.</li></ul> Responsibilities: <ul><li>Manufacturing Operations Management</li><li>Assure the accurate execution of cGMP/DEA documentation relative to manufacturing and packaging activities.</li><li>Assure the accurate manufacturing of bulk drug product for delivery to primary packaging without deviation.</li><li>Assure the accurate packaging of drug product in approved primary packaging components without deviation</li><li>Assure the accurate sampling of raw material and the packaging of samples for shipment as appropriate to contract testing laboratories.</li><li>Assure the accurate assessment of component inventory and reconciliation.</li><li>Assure staff training requirements are established and complete prior to the performance of process or procedure.</li><li>Assure the accurate performance of basic routine preventive maintenance of equipment and facility cleaning activities by operators.</li><li>Establish performance Goals and Objectives based on facility needs and High Corporate Standards.</li><li>Complete routine performance evaluations of staff, and recommend growth opportunities.</li><li>Assure adherence to established production schedules and monitor production performance as determined by the Plant Director.</li><li>Monitor the general safety of staff and assure safe work practices are followed by all site personnel.</li></ul> Requirements: Education &amp; Experience <ul><li>Undergraduate Degree in Pharmacy, Engineering, or equivalent in training and experience.</li><li>10 years’ experience in a pharmaceutical manufacturing environment.</li><li>Prior cGMP experience in a pharmaceutical production environment is necessary. 3-5 years’ previous supervisory experience required.</li><li>Proficiency in a body of information required for the job e.g. knowledge of FDA regulations, GMP/GLP/GCP, Lean Manufacturing, Six-Sigma, etc.</li></ul> Knowledge&nbsp; <ul><li>Knowledge of workplace health and safety requirements for applicable hazardous substances.</li><li>Must be able to demonstrate a high degree of understanding in the cGMP practices.</li><li>Must be able to demonstrate a high degree of understanding in the controlled drug substance regulations.</li><li>Often referred to as “competencies”, leadership attributes, skills, abilities or behaviors that may be enterprise, functional or job specific e.g. coaching, negotiation, calibration, technical writing etc.</li></ul> Skills &amp; Abilities <ul><li>Demonstrate knowledge of the current good manufacturing practices.</li><li>Ability to convey information clearly and concisely to both individuals and groups.</li><li>Ability to troubleshoot manufacturing processes, write investigations and complete documentation.</li><li>Ensure adequate staffing and efficient workflow and provide reports and data on manufacturing activity.</li></ul> Physical Requirements	 <ul><li>This position requires working with or around hazardous substances, and is subject to work restrictions and precautions as set forth in the Safety Data Sheet, provided to all affected employees.</li><li>Ability to don personal protective equipment, if necessary. Able to walk the production floor.</li><li>This position requires working with or around hazardous substances, and is subject to work restrictions and precautions as set forth in the Safety Data Sheet, provided to all affected employees.</li><li>Ability to don personal protective equipment, if necessary.</li><li>Able to walk the production floor.</li></ul>

Responsibilities: <ul><li>Support the Team Manager in undertaking joint ownership, accountability, and execution in overall AML CDD strategic program for the customer segments within Group Wholesale Banking&nbsp;</li><li>Consistently review &amp; work with key stakeholders to enhance work processes to achieve operations efficiency while ensuring consistent interpretation and implementation of Group Compliance AML/CFT policies and framework&nbsp;</li><li>Revise and update local SOP and workflow processes for operational efficiency and effectiveness&nbsp;</li><li>Conduct AFC related training to the team&nbsp;</li><li>Escalate and highlight potential concerns / risks and proactively share best risk management practices&nbsp;</li><li>Ensure agreed SLAs supported by the teams are met&nbsp;</li><li>Responsible for checking and signing off complex and high-risk customers due diligence profiles for all jurisdictions&nbsp;</li><li>Work with Group AFC Ops function to manage queries during External / Internal Audit, Group Compliance and Regulatory Audit for favourable review outcomes&nbsp;</li><li>Support and work with the KYC teams performing CDD fulfillment to meet with Bank and Regulatory requirements pertaining to customer’s life cycle with the Bank.&nbsp;</li><li>Focus on procedures and processes to enable the KYC teams to achieve monthly satisfactory score for Key Operational Risk Indicator (KORI) metrics&nbsp;</li><li>Provide oversight and steer to ensure alignment of bank’s management responsibility and principles for effective risk and controls and connectivity across the teams and with Group AFC Ops&nbsp;</li><li>Support Group AFC Ops in FACTCA and CRS reporting matters&nbsp;</li></ul> Requirements: <ul><li>At least 8 years of relevant experience in KYC / CDD.</li><li>A track record in risk and regulatory matters pertaining to know your customer (KYC) and financial crimes risks and typologies in ensuring customer due diligence is executed appropriately, with a clear thought process, rather than a tick box exercise&nbsp;</li><li>Experienced in analyzing and quantifying issues tied to AML CDD / transactions / activities surveillance.&nbsp;</li><li>To demonstrate relevant experience in the management of people and relationships via supervisory experiences.&nbsp;</li><li>Together with the Group AFC Ops (where applicable), support to advise senior stakeholders with a level of confidence, knowledge, and stature in the handling of customers’ due diligence requirements&nbsp;</li><li>Align thinking and behaviours that are in tandem with the Bank’s commitment against financial crimes, with the highest level of integrity and the ability to balance commercial objectives with the exercise of independent and prudent judgement&nbsp;</li><li>Certification as an AML specialist (e.g., CAMS / Diploma in AML) with a recognized institution will be an advantage</li><li>Proficient in Mandarin is an added advantage</li></ul>

Responsibilities: <ul><li>Support the Head AFC Ops (COE) in taking ownership, accountability, and execution in overall AML CDD strategic program for the Corporates &amp; Investment Banking segment.</li><li>Consistently review &amp; work with key stakeholders to enhance work processes to achieve operations efficiency while ensuring consistent interpretation and implementation of&nbsp;</li><li>Group Compliance AML/CFT policies and framework</li><li>Revise and update local SOP and workflow processes for operational efficiency and effectiveness</li><li>Provide timely management reporting and conduct AFC related training to the team</li><li>Highlight of potential concerns / risks and proactively share best risk management practices.</li><li>Ensure agreed SLAs supported by the teams are met</li><li>Responsible for checking and signing off complex and high-risk customers due diligence profiles for all jurisdictions</li><li>Work with Head AFC Ops (COE) and Group AFC Ops function to manage queries during External / Internal Audit, Group Compliance and Regulatory Audit for favourable review outcomes</li><li>Oversight and management of the KYC teams performing CDD fulfillments to meet with&nbsp;</li><li>Bank and Regulatory requirements pertaining to the customer’s life cycle with the Bank.</li><li>Focus on procedures and processes to enable the KYC teams to achieve monthly satisfactory score for Key Operational Risk Indicator (KORI) metrics</li><li>Provide oversight to ensure alignment of bank management responsibility and principles for effective risk and controls and connectivity across the teams and with Group AFC Ops</li><li>Manage business efficiency of Overseas Branch Entities via centralization platform by ensuring relevant policies and standards are continuously reviewed and updated to reflect relevant changes and best practice</li><li>Swift KYC Registry maintenance of Bank’s counterparties through the uploading of Bank’s information and responding to RFIs from counterparty Banks’</li><li>Support Group AFC Ops in FACTCA and CRS reporting matters</li></ul> Requirements: <ul><li>A strong track record in risk and regulatory matters pertaining to Know Your Customer (KYC) and financial crimes risks and typologies in ensuring customer due diligence is executed appropriately, with a clear thought process, rather than a tick box exercise.</li><li>At least 10 years of relevant experience in KYC / CDD.</li><li>Experienced in analyzing and quantifying complex strategic issues tied to AML CDD / transactions / activities surveillance.</li><li>To demonstrate relevant experience in the management of people and relationships via supervisory experiences and proven leadership ability. Including the skills to develop, coach and grow teams</li><li>Able to advise senior stakeholders with great skill and a level of confidence, knowledge and stature to provide advice in the handling of customers’ due diligence requirements</li><li>Strong at influencing thinking and behaviors that align with the Bank’s commitment to financial crimes, with the highest level of integrity and the ability to balance commercial objectives with the exercise of independent and prudent judgement</li><li>Certification as an AML specialist (e.g., CAMS / Diploma in AML) with a recognized institution will be an advantage</li></ul>

Responsibilities: Data Entry &amp; Maintenance <ul><li>Prepares crystal reports</li><li>Creates or approves static data entries</li><li>Adds/modifies calculations, workflows, and schemas as necessary</li></ul> Configuration/Customization <ul><li>Codes LIMS system to customize software platform</li><li>Integrates and customizes software with laboratory instrumentation</li><li>Responsible for instrument integration</li><li>Builds Crystal Reports</li><li>Assess change controls as they pertain to LIMS requirements.</li><li>Builds/Configure Electronic Laboratory Notebooks</li></ul> New Phases <ul><li>Participate in cross-site implementation of new LIMS features and enhancements</li><li>Coordinates roll-out of additional LIMS phases</li><li>Assists in Project Planning and Budget Spending</li></ul> Audit&nbsp; <ul><li>Performs periodic audits on the system, collates and presents the results of the audit to senior management, as required</li></ul> Training&nbsp; <ul><li>Develop training modules and provide user training as necessary</li></ul> End-User Satisfaction&nbsp; <ul><li>Interact with laboratory personnel to ensure necessary developments are present and functioning, as necessary</li></ul> Collaboration&nbsp; <ul><li>Interface with IT department on global LIMS issues</li></ul> Safety <ul><li>Follows EH&amp;S procedures to ensure a safe work environment</li></ul> Other <ul><li>Performs other LIMS-related responsibilities as required by management</li></ul> Requirements: Qualifications&nbsp;Education &amp; Experience <ul><li>Bachelor’s degree in life science, physical science, or technology field with 5+ years’ laboratory experience performing development functions for a GMP laboratory</li><li>3+ years’ experience within software development</li><li>Worked within a regulated environment (Pharmaceuticals, Medical Devices, Biotech or other regulated field)</li></ul> Knowledge <ul><li>Proficiency in a body of information required for the job e.g. knowledge of FDA regulations, GMP/GLP/GCP, Lean Manufacturing, Six-Sigma, etc.</li><li>Knowledge of 21 CFR Part 11</li><li>Strong knowledge of Computer System Validation techniques and practices</li><li>Company SOPs applicable to job</li><li>Thorough knowledge of general routine laboratory operations and workflow, with the ability to integrate those processes into an electronic workflow</li><li>Strong understanding of Company SOPs applicable to job</li><li>GMP Knowledge of FDA regulations, primarily GMP regulations</li><li>Thorough knowledge of general routine laboratory operations and workflow, with the ability to integrate those processes into an electronic workflow</li><li>In-depth knowledge of Crystal Reports, SQL programming, and SSL scripts or other varying scripting languages such as JavaScript, SQL, Java</li></ul> Skills &amp; Abilities <ul><li>Often referred to as “competencies”, leadership attributes, skills, abilities or behaviors that may be enterprise, functional or job specific e.g. coaching, negotiation, calibration, technical writing etc.</li></ul> Advanced computer skills <ul><li>Strong attention to detail. Highly productive, able to manage time and prioritize tasks to meet timelines</li><li>Strong interpersonal and communication skills; confident presenter, clear, concise technical writer. Able to interact with various departments and levels</li><li>Customer focused</li><li>Troubleshooting and critical thinking skills. Able to define problems, collect data, establish facts and draw conclusions</li></ul> Physical Requirements <ul><li>Often referred to as “competencies”, leadership attributes, skills, abilities or behaviors that may be enterprise, functional or job specific e.g. coaching, negotiation, calibration, technical writing etc.</li><li>Ability to lift 15 lbs.</li><li>Ability to walk across plant/laboratory</li><li>Travel up to 20% of the time may be required</li></ul>

Job Role: HR GeneralistThis HR Generalist role involves a diverse set of responsibilities across both the Chestnut and East Brunswick offices, emphasizing policy development, employee management, and overall HR administration. Responsibilities:Policy and Procedure Development:Create, update, and implement HR policies and procedures.Ensure adherence to organizational guidelines and legal requirements.Employee Policy Implementation:Develop and enforce policies related to employee conduct, benefits, and performance.Organizational Guidelines:Collaborate with management to formulate guidelines that align with company goals.HR Administration:Oversee and administer human resources plans for all employees.Manage compensation programs, including administration and implementation.Documentation:Draft job descriptions, offer letters, and termination letters.Maintain accurate and confidential employee records.Training and Support:Train junior HR team members.Provide support to employees and management on HR-related issues.Workflow Management:Engage in activities that impact the company's workflow and overall efficiency.Benefits Administration:Monitor and resolve benefits claims and administration.Policy Improvement:Continuously seek opportunities to enhance HR policies and procedures.Recruitment and Retention:Build relationships with recruiting agencies and manage the recruitment process.Advise on employee retention strategies and performance management.Interviews and Onboarding:Conduct recruiting, counseling, and exit interviews.Oversee onboarding processes and support training and development initiatives.HR Process Management:Manage or support processes related to employee relations, recruitment, performance management, compensation & benefits, succession planning, and learning & development.Research and Trends:Stay informed about new HR trends and incorporate relevant practices.Education and Experience:Bachelor’s Degree or equivalent experience.Minimum of 2 years of experience with ADP Workforce Now.Technical Skills:Proficiency in Microsoft Office (Word, Excel, PowerPoint).Advanced skills in spreadsheet and word-processing applications.Communication Skills:Effective written and verbal communication.Ability to prepare correspondence, presentations, and coordinate meetings.Problem-Solving:Ability to address HR-related issues using sound judgment and business knowledge.Interpersonal Skills:Professional demeanor with strong interpersonal skills.Experience in building effective relationships with leaders and external partners.Organizational Skills:Excellent organizational and time-management abilities.Capacity to handle multiple tasks and sensitive information.Detail Orientation:High attention to detail in all HR-related activities.Abilities and Physical Requirements:Adaptability:Ability to adapt to various environments, including shop floors.Travel:Business travel is minimal (<5%).This role demands a well-rounded HR professional who can manage a broad range of HR functions while maintaining a focus on policy development, employee relations, and organizational effectiveness.

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Card Authorisation & Fraud Detection Analyst

Assistant Brand and Innovation Project Manager (Contractual)

QC Lab Sample Coordinator

Docusign Developer

Senior DevOps Engineer

Manager, Operations

Deputy Team Lead (VP1/2) – KYC / CDD / AML

SVP / FVP - KYC Operations - GWB

Senior Quality Specialist, LIMS Administration

HR Generalist

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Card Authorisation & Fraud Detection Analyst

Assistant Brand and Innovation Project Manager (Contractual)

QC Lab Sample Coordinator

Docusign Developer

Senior DevOps Engineer

Manager, Operations

Deputy Team Lead (VP1/2) – KYC / CDD / AML

SVP / FVP - KYC Operations - GWB

Senior Quality Specialist, LIMS Administration

HR Generalist

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