Card Authorisation & Fraud Detection Analyst

Salesforce Developer

Associate Data Engineer

Quality Improvement Manager

Assistant Brand and Innovation Project Manager (Contractual) 

Staff Software Engineer(Enterprise)

Senior Machine Learning Engineer (Production & MLOps Focus)

 IIAD / SAD / LAD Artificial Intelligence Engineer

Senior Frontend Engineer

Senior QA Automation Engineer

Responsibilities&nbsp;: Authoriser - Card Authorisation&nbsp;<ul><li>Process and authorize credit &amp; debit card transactions in a timely and accurate manner.&nbsp;</li><li>Perform voice-authorisation and give assistance to merchants and customers at POS transactions.&nbsp;</li><li>Meeting Service Level Agreements (SLA) standards on pick-up call (for merchants and customers).&nbsp;</li><li>Manage email duties, assisting Call Centre &amp; RMs on block/unblock cards, temporary increase limit adjustment, and bypass security check for customers.&nbsp;</li><li>Support Cards &amp; Payments (CPP) Cards Operations to process Authorisation code for unsecured products.&nbsp;</li></ul> Authoriser – Merchant and Customer Support <ul><li>Establish and maintain relationships with merchants, providing support and guidance on credit &amp; debit card transaction processes.&nbsp;</li><li>Assist merchants with inquiries and resolve any issues related to card authorizations.&nbsp;</li><li>Assist in transaction code cancellation request receive from merchants, customers and Contact Centre.&nbsp;</li><li>Respond to customer inquiries regarding credit &amp; debit card transactions and account statuses.&nbsp;</li><li>Educate customers on card usage, security, and fraud prevention.&nbsp;</li><li>Assist customer to adjust Temp Increase Limit.&nbsp;</li><li>24/7 emergency card replacement support.&nbsp;&nbsp;</li><li>Act as point-of-contact with Card Scheme&nbsp;&nbsp;</li></ul> Authoriser – Card Surveillance Support (transaction monitoring)&nbsp; <ul><li>Monitor and review card transactions for potential fraud and irregularities.&nbsp;</li><li>Monitor cards transaction in real time alerts queue and identify high risk transactions.&nbsp;&nbsp;</li><li>Monitor and analyze transactions to detect fraudulent activities using Visa/Mastercard fraud detection tools.&nbsp;</li><li>Observe customer transactions and identify suspicious and fraudulent activities such as account take over (scam fraud), friendly fraud, lost &amp; stolen card, and Credit Master attacks. Block/unblock cards, and attempt transaction cancellation when necessary.&nbsp;&nbsp;</li><li>Contact customer or manually trigger SMS notification to alert customer of suspicious transaction and perform verification with customer.&nbsp;</li><li>Follow-up on uncontactable customer by calling or sending SMS to notify to mitigate losses.&nbsp;</li><li>Manage customers expectation and explain to customer on fraudulent transactions and scam activities.&nbsp;</li><li>Support Fraud Investigation Team and Fraud Issuing team when required on fraud matters.&nbsp;</li><li>Perform merchant ID blocking to prevent Bin attack fraud and support CPP on parameter maintenance for 3DS system.&nbsp;</li></ul> Requirements: <ul><li>Diploma or equivalent qualification preferred.&nbsp;</li><li>Proficient in English. Ability to converse in in Mandarin (and dialects), Bahasa Malay, Tamil will be a plus.&nbsp;&nbsp;</li><li>Able to use MS Office and possess good written and communication skills.&nbsp;</li><li>Pleasant disposition with good interpersonal skills.&nbsp;</li><li>Possess strong analytical skills.&nbsp;</li><li>Possess high standard of customer service.&nbsp;</li><li>Manage task and responsibilities with minimal supervision. Take initiative and be proactive in solving problems.&nbsp;</li><li>Be a Team player, collaborate effectively with colleagues, and assist team members when needed, fostering a&nbsp;positive team.&nbsp;&nbsp;</li><li>Ability to work both independently and collaboratively in a fast-paced environment.&nbsp;</li><li>Able to perform 24 hours rotating shift including weekend &amp; public holiday and to be on standby for recall when&nbsp;called upon.&nbsp;&nbsp;</li><li>Ability to work in a fast-paced environment with ability to take pressure and meet the demands of the job.&nbsp;</li><li>Previous experience on fraud surveillance in banking sector or law enforcement agencies will highly be&nbsp;considered.&nbsp;</li><li>Keen interest in scam prevention&nbsp;</li></ul>

Responsibilities <ul><li>Collaborate with Product Managers and cross-functional teams to understand business requirements and translate them into technical solutions on the Salesforce platform.</li><li>Design, develop, and implement custom Lightning Web Components (LWC) on the client-side and leveraging object-oriented design principles and best practices for back-end.</li><li>Create and maintain Apex classes, triggers, and other Salesforce development artifacts.</li><li>Customize and extend standard Salesforce functionality to meet unique business needs.</li><li>Troubleshoot and resolve issues for our Salesforce end users while identifying any root cause problems to prevent future issues.</li><li>Develop, maintain, and extend integrations built on the Force.com platform.</li><li>Collaborate with front-end components to integrate Salesforce applications with external systems and web services.</li><li>Perform unit testing, code reviews, and participate in the overall quality assurance process.</li><li>Apply solid understanding and working knowledge of modern JavaScript for Lightning Web Components to solve for complex business needs.</li></ul> Requirements: <ul><li>Bachelor’s degree in Computer Science, Information Technology, Information Systems or related field</li><li>Salesforce Certified (e.g., Platform Developer I, Platform Developer II, JavaScript)</li><li>2+ years of experience with SF Command Line tooling, Git, and VS Code</li><li>2+ years of experience with Apex, Visualforce, and other Salesforce development technologies</li><li>2+ years of Proven experience as a Salesforce Developer with a focus on Lightning Web Components (LWC)</li><li>3+ years of experience and strong proficiency in object-oriented design principles and hands-on experience in applying them to Salesforce development.</li></ul>

Responsibilities: <ul><li>Ability to troubleshoot problems in a live environment and provide real time help with critical issues.</li><li>Write code that is easily understood and maintainable by other team members.</li><li>Keep up to date with developments in technologies we are using.</li><li>Ability to communicate and work effectively, supporting various business departments.</li><li>Ability to work in fast-paced interdisciplinary environment.</li></ul> Requirements <ul><li>BA/BS in Computer Science or equivalent practical experience.&nbsp;</li><li>At least 3+ years of post-university experience as a full-stack engineer.</li><li>Solid knowledge of programming fundamentals—algorithms, data structures, design patterns, and paradigms.</li><li>Strong knowledge of Python.</li><li>Solid knowledge SQL and relational databases.</li><li>Knowledge of Extract-Transform-Load (ETL) and big data analytics tools.</li><li>Experience working in a cloud environment (AWS, Azure, GCP).</li><li>Familiarity with popular Python data analytics frameworks.</li><li>Familiarity with Snowflake or other large analytics engines.</li><li>Experience with data warehousing and working in environments with large scale, complex analytics requirements.</li><li>Familiarity with DAG-based job scheduling tools.</li><li>Cloud-native container orchestration platforms and tools.</li><li>Experience working in the Financial Services industry.</li></ul>

Role Information: <ul><li>The Quality Improvement Manager is responsible to drive and support improvement activities and convergent Problem-Solving competencies within AUT ASEAN, leveraging scalable methodologies and digital tools while unleashing people’s talent.</li><li>Working in collaboration with production plant at Gateway Thailand towards waste reduction and improving Incidents on our customer base.&nbsp;</li><li>She/he is the Leader in ASEAN Problem Solving Committee and leads cross functional teams to solve complex and difficult manufacturing and quality problems.</li><li>She/he contributes to the project selection that will have the highest impact on plant metrics.</li><li>She/he coaches plant problem solvers and ensures their development</li></ul> Responsibilities: <ul><li>Leader in ASEAN Problem Solving (PS) Committee.</li><li>Organize regular meeting review status &amp; planning.</li><li>Promote PS culture throughout the Plant and ASEAN at all levels.</li><li>Promote the selection of the projects that will have the highest impact on plant metrics (eg. CoPQ) and manage all PS projects including PS initiatives from Line QRM escalation to VSM/Plant Level.</li><li>Support production improvement process through PS projects.</li><li>Lead cross-functional team to apply diligently a structured problem-solving methodology that best fits the situation (Shainin, SPS, Six Sigma or other equivalent methods as described by the Shifting Gears)</li><li>Follow up all PS projects with project owner and provide coaching to ensure PS methodologies are correctly applied.</li><li>Regular project coaching with PS Master from Global, and follow-up to project closure and realize saving.</li><li>Proactively anticipate roadblocks to find solutions and escalate when needed.</li><li>Report out project progress, people development and savings to PS Committee and Management.</li><li>Tabulate and manage Plant/ASEAN people PS skill matrix and identify training needs, plan &amp; execution.</li><li>Coach, Develop and Expand local Problem Solver Practitioners.</li><li>Represent ASEAN in PS matter and report status to regional and global level.</li><li>Alignment with AP and Global PS leaders for new PS initiatives and execution.</li><li>Any other assignments as delegated by reporting Manager.</li></ul> Requirements: <ul><li>Engineering degree (Mechanical or Electrical Engineering).</li><li>Strong understanding of 6 Sigma tools and Minitab usage.</li><li>Strong understanding of engineering fundamentals and product design</li><li>Experience in taking project using structured problem-solving methodology (Shainin Red-X, 6 Sigma, etc).</li><li>Experience in coaching and training.</li></ul> Specific Requirements(Mandatory): <ul><li>Certified Red X Master or Master Candidate (ability to coach) or Kepner-Tregoe.</li><li>Strong understanding of 6 Sigma tools and Minitab usage.</li><li>Able to develop Dashboard (PowerBI) and to apply Data Science (Python, R).</li></ul>

This is 1 year Contractual role. Responsibilities: Brand management (60%): <ul><li>Assist in planning and executing marketing communication activities (online &amp; offline).</li><li>Support always-on social content, ensuring consistency with brand tone and direction.</li><li>Coordinate day-to-day campaign operations and timelines— from briefing, production, posting, to performance tracking.</li><li>Work closely with internal teams and external partners (e.g., creative, production, KOLs, and agencies) to deliver high-quality output on time.</li><li>Participate in on-site productions or shoots, providing brand and communication support.</li><li>Develop and manage internal brand POSM and marketing materials.</li><li>Handle agency/vendor coordination — contracts, deliverables, and follow-ups.</li><li>Manage procurement and finance tasks (PO, invoice, and payment documents).</li><li>Track and summarize campaign &amp; social performance reports.</li><li>Conduct market/competitor research and trend monitoring.</li><li>Coordinate with cross-functional teams (media, sales, PR, trade) for alignment.</li><li>Organize and maintain brand asset files, content calendars, and approvals.</li><li>Support brand events and activations, including logistics and materials.</li><li>Provide general administrative and coordination support for daily brand operations.</li></ul> Innovation project management (40%): <ul><li>Facilitate and drive forward end-to-end SAP code creation for new product development projects and Lift and Launch projects to align with the master timeline and ensure proactive communication across all departments such as Commercial, Supply Chain, Logistic, R&amp;D, Procurement, and Finance.</li><li>Monitor project progress and handle arising issues to ensure all projects are completed on time.</li><li>Coordinate with cross-functional departments to ensure smooth execution of projects without delays.</li><li>Immediately inform the supervisor if encounter problems that may affect the NPD project timeline and provide updated progress solutions.</li><li>Perform other related tasks as assigned by the superior on a case-by-case basis.</li><li>Work effectively and collaboratively with stakeholders across borders and within a complex matrix organization.</li></ul> Requirements: <ul><li>Bachelor’s degree in marketing, communications, business administration, engineering &amp; science or related field.</li><li>Minimum 2-4 years’ experience in Marketing, Brand management, Social media management, project management &amp; coordination in Food or FMCG manufacturing industry would be advantage.</li><li>Passionate about brands, social media, creative communication, and innovation.</li><li>Detail-oriented, proactive, organized, and good at multitasking during urgency.</li><li>Strong coordination and communication skills with a positive attitude.</li><li>Basic understanding of procurement and finance workflow (PO/Invoice).</li><li>Familiar with digital and social media platforms (META, YouTube, TikTok, etc.).</li><li>Basic understanding of project coordination or product development processes.</li><li>Strong willingness to learn and ability to work in a fast-paced environment.</li><li>Ability to work effectively in a collaborative environment with multi-functional teams.</li><li>Good communication skills (spoken and written) in English and Thai.</li><li>Proactive, responsible, and able to manage tasks with guidance from seniors.</li></ul>

Responsibilities: <ul><li>Be part of a diverse and collaborative team consisting of engineers, a product manager and a designer.</li><li>Provide technical direction to the team, detecting technical improvement opportunities and taking action to design and implement them.</li><li>Mentor or coach other engineers to support their growth and bring them along</li><li>Design and develop features, APIs, and fixes to handle our current and future scale.</li><li>Help our customers have a great experience products.</li><li>Be a strong independent contributor.</li><li>Participate in and help improve the team’s agile process.</li><li>Engage with the support team as the last level of escalation for tickets.</li></ul> Requirements: <ul><li>Must have 7+ years of expertise in software development.</li><li>Must have 7+ years of experience with Node.JS/Javascript/Typescript ecosystem</li><li>5+ years of experience in Postgres and Redis.</li><li>Excellent communication and collaboration skills&nbsp;&nbsp;</li><li>Expertise in designing, building and maintaining public or internal APIs with focus on security and performance.</li><li>Solid understanding of the Node.JS/Javascript/Typescript ecosystem</li><li>A bias for well tested code and relevant unit/integration/end to end/performance testing experience</li><li>The drive for designing and building highly reliable, scalable, and secure systems</li><li>A mindset for sharing knowledge and supporting the growth of others around you</li><li>Strong context switching capabilities to be able to contribute to several projects at once, within and beyond the team subdomain</li><li>An owner mentality- you hold yourself accountable and have a relentless commitment to loving your customers</li></ul>

Responsibilities: <ul><li>Design, deploy, and maintain production-ready ML models and pipelines for real-world applications.&nbsp;</li><li>Build and scale ML pipelines using Vertex AI Pipelines, Kubeflow, Airflow, and manage infra-as-code with Terraform/Helm.&nbsp;</li><li>Implement automated retraining, drift detection, and re-deployment of ML models.&nbsp;</li><li>Develop CI/CD workflows (GitHub Actions, GitLab CI, Jenkins) tailored for ML.&nbsp;</li><li>Implement model monitoring, observability, and alerting across accuracy, latency, and cost.&nbsp;</li><li>Integrate and manage feature stores, knowledge graphs, and vector databases for advanced ML/RAG use cases.&nbsp;</li><li>Ensure pipelines are secure, compliant, and cost-optimized.&nbsp;&nbsp;</li><li>Drive adoption of MLOps best practices: develop and maintain workflows to ensure reproducibility, versioning, lineage tracking, governance .&nbsp;</li><li>Mentor junior engineers and contribute to long-term ML platform architecture design and technical roadmap.&nbsp;</li><li>Stay current with the latest ML research and apply new tools pragmatically to production systems.&nbsp;</li><li>Collaborate with product managers, DS, and engineers to translate business problems into reliable ML systems.&nbsp;</li></ul> Requirements: <ul><li>Bachelor’s or Master’s degree in Computer Science, Engineering, Mathematics, or related field (PhD is a plus).&nbsp;</li><li>5+ years of experience in machine learning engineering, MLOps, or large-scale AI/DS systems.&nbsp;</li><li>Strong foundations in data structures, algorithms, and distributed systems.&nbsp;</li><li>Proficient in Python (scikit-learn, PyTorch, TensorFlow, XGBoost, etc.) and SQL.&nbsp;</li><li>Hands-on experience building and deploying ML models at scale in cloud environments (GCP Vertex AI, AWS SageMaker, Azure ML).&nbsp;</li><li>Experience with containerization (Docker, Kubernetes) and orchestration (Airflow, TFX, Kubeflow).&nbsp;</li><li>Familiarity with CI/CD pipelines, infrastructure-as-code (Terraform/Helm), and configuration management.&nbsp;</li><li>Experience with big data and streaming technologies (Spark, Flink, Kafka, Hive, Hadoop).&nbsp;</li><li>Practical exposure to model observability tools (Prometheus, Grafana, EvidentlyAI) and governance (WatsonX)&nbsp;</li><li>Strong understanding of statistical methods, ML algorithms, and deep learning architectures.&nbsp;</li></ul>

Responsibilities: Agentic AI Development:&nbsp;&nbsp; <ul><li>Design, build, and deploy agentic AI systems using frameworks such as LangChain, Lang Graph, and related libraries.&nbsp;&nbsp;</li><li>Develop and deploy multi-agent systems capable of autonomous decision-making, reasoning, planning, and collaboration.&nbsp;</li></ul> RAG Pipelines:&nbsp; <ul><li>Implement and optimize retrieval-augmented generation (RAG) systems, ensuring agents can access and incorporate external knowledge sources for grounded, accurate responses.&nbsp;</li></ul> LLM Engineering:&nbsp; <ul><li>Fine-tune and prompt-engineer LLMs for task-specific reasoning, planning, and dynamic adaptation.&nbsp;</li><li>Work with LLM/SLM APIs, embeddings, and advanced generative AI techniques.&nbsp;</li></ul> Enterprise AI Platform:&nbsp; <ul><li>Lead the development of enterprise-grade AI platforms integrating LLMs, RAG, embeddings, and agentic AI protocols.&nbsp;</li><li>Implement and standardize Model Context Protocol (MCP) for consistent context management across models and agents.&nbsp;</li></ul> MLOps &amp; Observability:&nbsp; <ul><li>Establish and enforce best practices for MLOps, monitoring, and observability, ensuring scalable and maintainable AI solutions.&nbsp;</li><li>Applied AI Prototyping:&nbsp;</li></ul> Rapidly prototype, experiment, and iterate to improve AI agent capabilities.&nbsp; Collaboration &amp; Research:&nbsp; <ul><li>Participate in the full research cycle: literature review, data exploration, experimentation, and presentation of findings.&nbsp;</li><li>Collaborate effectively with other engineers, researchers, and data scientists.&nbsp;</li><li>Contribute to the documentation and standardization of technical code and practices.&nbsp;</li></ul>&nbsp;Requirements: <ul><li>Bachelor’s degree in Computer Science, Engineering, or a related quantitative field. Master’s or Ph.D. is a strong plus.&nbsp;</li><li>5+ years overall experience in software development, data science, or machine learning.&nbsp;</li><li>1+ year of hands-on experience developing AI applications with LLMs and systems such as retrieval-based methods, fine-tuning, or agent-based architectures.&nbsp;</li><li>1+ year of experience with frameworks like LangChain, LlamaIndex, OpenAI, or similar tools.&nbsp;</li></ul>

Responsibilities: <ul><li>Create and implement interactive, user-friendly, and visually appealing user interfaces (UIs) for web applications.</li><li>Develop robust front-end architectures, write high-quality code, and perform code reviews to maintain standards.&nbsp;</li><li>Ensure applications are fast, responsive, and scalable across various devices and platforms by optimizing loading times and performance.&nbsp;</li><li>Research, evaluate, and adopt new front-end technologies and frameworks (Angular, React) to keep products at the groundbreaking.&nbsp;</li><li>Collaborate with our team to create user-friendly web3 applications.</li><li>Develop responsive and intuitive UIs with React, Next.js, HTML, CSS, and JavaScript/TypeScript.</li><li>Work with WAGMI, Viem to interact with smart contracts.</li><li>Work with Redux and/or MobX for smooth state management.</li><li>Work with REST APIs and GraphQL for backend communication.</li></ul> Requirements: <ul><li>Proven experience as a senior frontend engineer, with a track record of delivering high-quality web applications.</li><li>Strong proficiency in JavaScript/TypeScript languages.</li><li>Expertise in frontend frameworks: Angular and/or React.</li><li>Hands-on experience with RxJS library and state management systems: NGRX, NGXS.</li><li>Experience in writing and support unit tests (Karma, Jasmine, Spectator).</li></ul>

Responsibilities: <ul><li>Together with the team of developers handle the product quality.</li><li>Lead and manage the automation testing efforts and deliverables.</li><li>Plan and prioritize testing activities.</li><li>Maintain and improve an existing test automation framework.</li><li>Develop automation tests for API and UI.</li><li>Execute, maintain and update automation tests.</li><li>Review and analyze tests execution results.</li><li>Maintain all related test documentation.</li><li>Prepare testing data.</li><li>Proactively acquire and clarify requirements as necessary.</li><li>Mentor less skilled teammates and newcomers.</li></ul> Requirements: <ul><li>Strong knowledge of OOP (understanding OOP in automation).</li><li>Excellent knowledge of automation testing principles.</li><li>Excellent knowledge of web-based application structure.</li><li>Excellent knowledge of Python programming language.</li><li>Expert in REST API testing.</li><li>Experience in UI testing.</li><li>Wide experience in developing automation testing frameworks.</li></ul>

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42 x code Jobs found

Card Authorisation & Fraud Detection Analyst

Salesforce Developer

Associate Data Engineer

Quality Improvement Manager

Assistant Brand and Innovation Project Manager (Contractual)

Staff Software Engineer(Enterprise)

Senior Machine Learning Engineer (Production & MLOps Focus)

IIAD / SAD / LAD Artificial Intelligence Engineer

Senior Frontend Engineer

Senior QA Automation Engineer

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Card Authorisation & Fraud Detection Analyst

Salesforce Developer

Associate Data Engineer

Quality Improvement Manager

Assistant Brand and Innovation Project Manager (Contractual)

Staff Software Engineer(Enterprise)

Senior Machine Learning Engineer (Production & MLOps Focus)

IIAD / SAD / LAD Artificial Intelligence Engineer

Senior Frontend Engineer

Senior QA Automation Engineer

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow is on a mission to connect companies with the best talent across the globe.